Dynamics 365
Overview
WHO WE ARE:
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.
WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.
ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:
For remote positions, all candidates must complete a video screen with our corporate recruiting team.
Responsibilities
Summary:
We are looking for a Customer Success Architect (CSA) specializing in Dynamics 365 to drive successful customer outcomes through technical expertise, solution design, and end-to-end delivery. This role requires strong hands-on experience in Dynamics 365 and Power Platform, combined with a customer-first mindset and delivery excellence.
Key Responsibilities:
- Lead end-to-end delivery of Dynamics 365 solutions (CE/F&O/Supply Chain) aligned with customer business needs
- Design and implement scalable architectures leveraging Dynamics 365 and Power Platform
- Provide technical guidance and best practices for system integration, customization, and optimization
- Own complex customer issues and ensure timely resolution with full accountability
- Collaborate closely with customers to understand requirements and translate them into technical solutions
- Drive adoption and value realization through continuous improvement and proactive engagement
- Support pre-sales activities, including solution design, demos, and technical discussions
Qualifications
Technical Skills & Qualifications：
- Strong hands-on experience with Dynamics 365 (CE/CRM or F&O/Supply Chain)
- Proficiency in Power Platform (Power Apps, Power Automate, Dataverse)
- Solid development experience in:
- C#, .NET, JavaScript (for CE customization)
- X++, Power Fx, or extensions (for F&O)
- Experience in API integration, REST services, and system interoperability
- Knowledge of Azure services (Logic Apps, Functions, Azure AD) is a plus
- Familiarity with data migration, security model, and solution lifecycle management (ALM)
Soft Skills & Competencies
- Strong ownership with the ability to drive issues end-to-end
- Customer-focused mindset with excellent communication skills
- Ability to adapt to changing customer requirements and environments
- Strong problem-solving and analytical skills
- Experience working in cross-regional or global teams is preferred
Preferred Qualifications
- 5+ years of hands-on experience with Dynamics 365.
- Microsoft certifications in Dynamics 365 or Power Platform
- Experience in enterprise-scale implementations
- Prior experience in consulting or customer-facing roles
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.