{"id":3796169,"url":"https://alion.io/job/bgis-account-director","title":"Account Director","company":{"id":1897636,"name":"BGIS","domain":"bgis.com","url":"https://alion.io/company/bgis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":325,"ghost_share":0,"stale_share":0.412,"repost_share":0.003,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T02:50:54Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-10T02:05:36Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Account Director - Sydney CBD\nLocation: Sydney, NSW\nCompany: BGIS, Government Client\nEmployment Type: Full Time, Permanent, Hybrid (4 Days Office, 1 Day WFH post probation)\nWe acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.\nAbout BGIS\nBGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service.\nPurpose of the Role\nBGIS is seeking an experienced Account Director to oversee a large-scale social housing maintenance contract across New South Wales. Reporting to the Managing Director, you'll be the senior BGIS representative on the account, responsible for contractual obligations, financial performance and the client relationship.\nThis is a high-profile appointment that calls for sound commercial judgement, operational experience and the ability to build trusted client relationships. You'll guide a substantial team, supporting performance, accountability and effective delivery while keeping a clear focus on client outcomes and business results. Your approach will be visible and accessible: you'll set clear expectations, help people perform at their best, and create an environment where issues are raised early and resolved constructively.\nThe ideal candidate is an approachable and collaborative senior professional who brings commercial depth, sound judgement and a genuine commitment to innovation and continuous improvement. You'll be comfortable balancing competing priorities, working within a strict KPI framework, and engaging with stakeholders at every level.\nKey Responsibilities\nOversee delivery of all contractual obligations, making sure services meet KPIs and client expectations.\nBuild and maintain trusted relationships with client representatives, including regular formal reviews of contract performance.\nTake accountability for the contract P&L, including budgets, cost control and margin improvement.\nMonitor and review contract performance and prepare clear performance reports.\nRepresent BGIS at client meetings, governance forums and stakeholder engagements.\nIdentify and reduce commercial and operational risk for BGIS and the client.\nOversee subcontractor performance and negotiations.\nSupport, coach and develop the contract team, including recruitment, performance reviews and succession planning.\nIdentify opportunities to improve service delivery and grow the client relationship over time.\nChampion safety, quality and compliance across all aspects of the contract. \nEducation, Experience & Skills\nEssential:\nProven experience overseeing the delivery of large, complex service contracts.\nExperience managing building, construction or maintenance subcontractors.\nSignificant people management experience, including supporting and developing large teams.\nStrong contract management and contract interpretation skills, with an understanding of legislative obligations.\nSound financial management capability, including budgeting, P&L management and business planning.\nExcellent written and verbal communication skills, including presentation and negotiation.\nStrong problem-solving skills and the ability to interpret data to inform decisions.\nExcellent organisational skills and the ability to manage competing priorities.\nHighly developed computer literacy.\nDesirable:\nQualifications in contract law.\nQualifications in building and construction management or business administration (MBA highly regarded).\nExperience within social housing, government or other KPI-driven maintenance contracts.\nWorkplace Flexibility\nThis position is based in our Sydney CBD office, close to public transport and local amenities. Following probation, you'll enjoy a hybrid arrangement of four days in the office and one day working from home.\nWhy Join BGIS?\nKey Benefits Include:\nSpot recognition vouchers and $2,000 employee referral bonus.\nAccess to Flare for discounts across retailers, energy, utilities & much more!\nFitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.\nAFR Best Places to Work 2024 & 2025.\nWinner of Inspiring Workplaces Award 2025.\nEndorsed by Work180 as an employer of choice for women.\nRecognised by WORK180 as a Top 5 Employer for career development opportunities.\nCareer progression through secondments & internal mobility.\nHealth perks including EAP, wellness programs & flu vaccinations.\nHow to Apply\nIf you are a proactive, skilled, and engaging senior Contract or Account Management professional looking to join a forward-thinking company, we would love to hear from you!\nBGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.\nEligibility\nTo be successful in the role, applicants must have full working rights in Australia.\nA National Police Check, Working With Children Check and Baseline Medical Assessment will form part of the pre-employment process.\nApply Now\nBe part of a workplace that values diversity, safety, sustainability, and belonging.\nExplore more opportunities at 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