{"id":3796145,"url":"https://alion.io/job/bgis-facility-manager-ii","title":"Facility Manager II","company":{"id":1897636,"name":"BGIS","domain":"bgis.com","url":"https://alion.io/company/bgis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T15:29:56Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-06T04:54:32Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"SUMMARY\nFacility Operations is core to our Success. Focused on owning and driving all activity occurring in your building(s) and ensuring facilities are operated safely, cost effectively, and efficiently as per the operating parameters of the Statement of Work and management in our client contract. This role will be visible on facility sites (as agreed upon with clients and managers) and will be the primary BGIS representative for day-to-day contact with the client and the tenants for performance of the contract.\nThis role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.\nOpportunities for Development:\nAt BGIS we are committed to the development of our people - offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles - some include:\nOn account operational leadership, \nFacility Management Office roles to support accounts,\nProject Management roles to lead and execute projects,\nKEY DUTIES & RESPONSIBILITIES\nSafety and Regulatory Ownership:\nFollow and apply all Health and Safety and Emergency Response, aligned with both BGIS and Client expectations to ensure safety of all employees and building occupants. \nWork in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture \nEnsure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of legislation related to these areas \nLead and instill a culture of safety and compliance throughout the building / region. \nFollow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements. \nOversee compliance with all relevant safety regulations and standards. \nLeadership Development and Recognition\nSupervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc \nParticipate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work \nIdentify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers. \nCollaborate with People and Culture to create career progression plans for staff and encourage their growth within the organization. \nTechnical Leadership and Oversight:\nManages facilities with square footage between 500,000 and one million can be multiple properties \nWork in collaboration with the Asset Management Teamto provide input in key Capital Planning Process \nProperties have multiple tenants and moderately complex building operations component e.g. HVAC system, life safety system etc. \nAssume responsibility for the technical aspects of facility operations \nSupervise Technical staff on site to ensure all complete is competed to technical standards \nAs directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components. \nWork with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment. \nAttend key FMO Monthly Technical Support Sessions to stay help you with technical direction - stay abreast of industry best practices and emerging technologies to enhance facility efficiency. \nEnsure seamless operation of critical technical systems. \nWork Order Management:\nWork in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA \nMonitor work order progress and ensure tasks are completed within established timelines. \nWork with Account Governance Teams to maintain accurate records of work orders and associated costs. \nStreamline and manage work order processes to optimize efficiency. \nPrioritize and assign work orders based on urgency and impact on facility operations. \nVisibility in Sites and Inspection Management:\nMaintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality \nConduct site inspections to identify and address potential issues proactively. \nPrioritize and orchestrate the resolution of issues identified during inspections. \nOccupant Experience:\nLiaison with Client and Tenant on day-to-day facility management activities \nElevate the overall occupant experience by creating a welcoming and productive environment. \nFoster open lines of communication with occupants to address their needs and concerns promptly. \nImplement initiatives to enhance occupant satisfaction, comfort, and well-being. \nPromote a culture of collaboration and positivity within the facility. \nProactive Communication and Escalation:\nMaintain clear and proactive communication channels with all stakeholders. \nEnsure proactive escalation processes for addressing facility-related challenges. \nProvide timely updates on operational status, projects, and issue resolutions. \nFoster transparency and open dialogue to facilitate effective decision-making. \nFinancial Ownership (Including Quotes Management):\nAssume financial responsibility for facility operations, including budget management. \nIn partnership with finance and Regional Directors, responsible for the development of budgets (O&M, Transaction, capital projects and rent), and be able to support and explain approach to the client and the account team. \nUsing financial reports, perform monthly budget, analyse and re-forecast allocations as necessary. \nMeet annual targets as per contractual performance indicators. \nIdentify cost-saving opportunities and develop strategies to maximize financial resources. \nTrack and report on budget positive or negative trends performance regularly. \nCollaboration with BGIS Self Perform Teams delivering Best Quality Services to Buildings:\nWork in collaboration with BGIS teams in Janitorial, Project Management and Technical Services or any other areas where work is directly performed by BGIS to maximize efficiency and the best customer service in the buildings / portfolios \nWork together with these teams to ensure work is completed \nVendor Management and Accountability:\nWith Support from the BGIS Strategic Sourcing and Vendor Management Leadership - follow BGIS Vendor Performance and Relationship Management Program protocols \nEstablish and maintain relationships with vendors and service providers. \nMonitor and communicate vendor performance and compliance with contractual obligations. \nManage vendor relationships to optimize service delivery and efficiency. \nTechnology to Support your Success:\nLeverage technology such as work order system, vendor monitoring tools, BAS and CMMS scheduling tools to deliver effectively service to clients. \nMentor staff in vendor management and the effective use of technology for vendor relationships. \nProvide guidance to team members on the effective use of technology for financial management and career progression. \nKNOWLEDGE & SKILLS\nFive to ten years’ experience in a property/facility management environment\nExcellent people management skills\nSelf-starter, willing to learn, able to work independently\nExcellent business management/development skills\nExcellent at planning and organising\nStrong negotiation skills\nKnowledge of building standards and requirements\nStrong analytical and problem solving skills\nSuperior communication and facilitation skills required to advise and influence the client\nStrong computer skills\nStrong customer focus\nStrong technical knowledge\nAbility to multitask and meet strict deadlines under pressure\nLicenses and/or Professional Accreditation\nCertified Facility Manager through International Facility Management Association (IFMA)\nCertified Property Manager through Institute of Real Estate Management\nFacility Management Administrator Designation through Building Owners and Managers Institute (BOMI)\nReal Property Administrator through Building Owners and Managers Institute (BOMI)","description_format":"text","description_chars":8501,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-05T09:26:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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