{"id":2934361,"url":"https://alion.io/job/bgre-residential-support-specialist","title":"Residential Support Specialist","company":{"id":710064,"name":"BGRE","domain":"bgre.com","url":"https://alion.io/company/bgre","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":17,"ghost_share":0,"stale_share":0.588,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T15:42:12Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T04:56:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Location\nCharleston - 997 Morrison Drive, Suite 402Business\nOur Growth, Your Opportunity\nAt Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.\nAs part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.\nJoin a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.\nJob Description\nPosition Summary\nThe Residential Support Specialist (Part-Time) is responsible for completing key field and operational tasks to support overall market performance. This position ensures a seamless transition from construction completion to resident move-in by maintaining high standards of quality, efficiency, and customer experience. The role supports property readiness through inspections, coordination, and issue resolution across multiple homes. It requires strong attention to detail, effective communication, and the ability to manage priorities in a fast-paced, field-based environment.\nEssential Job Functions\n1. Functional Responsibilities\nConduct regular inspections of vacant homes to ensure properties are tour-ready and move-in ready\nPerform light cleaning tasks as needed to maintain company standards\nPerform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes\nPrepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and installing permanent lockboxes\nAssist with utility inspections and ensure services are appropriately transferred or maintained\nVerify and address HOA, HUD, city, and other municipal inspections or code violations\n2. Operational / Departmental Support\nCommunicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field\nValidate feedback from prospective tenants during property inspections\nServe as the first point of contact for reports of unauthorized occupants, potential scams, or property abandonment; document findings and coordinate next steps\nSupport overall market performance by maintaining property standards and readiness\n3. Compliance & Risk Management (If Applicable)\nEnsure adherence to applicable federal, state, and local regulations, including fair housing guidelines\nMaintain accurate inspection documentation and reporting standards\nCollaborate with local authorities when necessary and post legal notices in compliance with regulations\nRepresent the market as a witness in court proceedings related to rent disputes or lease violations, as needed4\n4. Additional Responsibilities\nMaintain a professional and courteous demeanor in all interactions with residents, vendors, and team members\nPerform additional duties as assigned by the supervisor or leadership team\nPerform other duties as assigned to support business objectives\nPerformance Expectations & Key Metrics:\nPerformance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:\nCompletion of all assigned daily and weekly inspections on time, meeting scheduling and productivity targets\nAccuracy and quality of inspection reports, measured through audits and compliance checks\nContribution to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to company standards of safe, clean, and functional\nMaintenance of low move-in maintenance issues, with a target of fewer than 0.5 items per home\nRequired Qualifications\nEducation\nHigh school diploma or equivalent required\nExperience\nMinimum of 2 years of experience in property management, maintenance, construction, or a related field\nSkills & Competencies\nStrong organizational and time-management skills\nEffective written and verbal communication skills\nAnalytical thinking and problem-solving ability\nProficiency in Microsoft Office (Word, Excel, PowerPoint)\nAbility to learn and utilize mobile property inspection software\nStrong attention to detail and ability to manage multiple tasks\nSelf-motivated with the ability to work independently and collaboratively\nPreferred Qualifications\nExperience with MRI Software or similar property management systems\nFamiliarity with fair housing regulations and local real estate laws\nPhysical Requirements\nThe physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation:\nAbility to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs\nAbility to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without assistance)\nAbility to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions\nAbility to work in various positions and access confined or elevated spaces as required\nAbility to operate standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets)\nAbility to communicate effectively in English, both verbally and in writing, as required for safe and effective job performance\nSufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision\nReasonable accommodations will be made in accordance with applicable law to enable qualified individuals with disabilities to perform the essential functions of the position.\nWork Environment\nThe work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this position:\nRegular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments\nFrequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation\nExposure to dust, odors, noise, chemicals, insects, rodents, and other environmental conditions typical of maintenance, repair, and construction work\nUse of personal protective equipment (PPE) as required\nWork may involve travel between multiple properties within an assigned region\nInteraction with residents, vendors, contractors, and internal team members in a professional manner\nWork is often fast-paced with changing priorities, service requests, and deadlines\nOn-call, overtime, or extended hours may be required based on business needs, including evenings and weekends\nWhy work for Maymont Homes?\nOur Mission - \"We Positively Impact the Lives in the Communities We Serve.\" Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.\nCertified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.\nOutstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.\nCareer Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.\nStrong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.\nEqual Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT","description_format":"text","description_chars":8364,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Commercial Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-20T15:42:12Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":33,"reasons":["conf:24","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/bgre-residential-support-specialist","json_url":"https://alion.io/job/bgre-residential-support-specialist.json","meta":{"generated_at":"2026-10-23T14:42:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22087,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710064},"rest":"https://alion.io/mcp/rest/get_company?id=710064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbgre-residential-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbgre-residential-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbgre-residential-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bgre-residential-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbgre-residential-support-specialist"}]}