{"id":1684737,"url":"https://alion.io/job/biberk-client-services-representative","title":"Client Services Representative","company":{"id":2123062,"name":"biBerk","domain":"biberk.com","url":"https://alion.io/company/biberk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T12:45:20Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-03T15:20:58Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Description\nbiBerk, a Berkshire Hathaway company, has been experiencing substantial growth since it started...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team!\nJob Responsibilities\nThe Client Services Representative will be responsible for, but not limited to:\nMaintaining industry leading service standards\nProvide knowledgeable answers to questions about product, pricing and availability\nTimely entry of all inbound leads\nAvailability and dependability to multitask\nHighly focused on a total team environment\nRequirements\nWe are looking for candidates with the following qualifications:\nCurrent P&C License preferred but not required\nCustomer service experience\nAuto Insurance experience preferred\nExperience in the insurance industry\nExcellent phone etiquette and excellent verbal, written, and interpersonal skills\nAbility to multi-task, organize, and prioritize work\nAbout Us\nbiBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (\"BHDIC\"), which is an AM Best rated A++ insurer.\nBHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.\nBHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:\nMedical (PPO/HDHP), vision, disability, and life insurance.\nEnhanced dental plan with orthodontia coverage in addition to a standard plan.\nGenerous PTO plan for all benefit-time eligible employees.\nPaid company holidays and 4 floating holidays.\nPaid parental leave.\nEmployee Retirement Savings Plan/401(k) with company match and immediate vesting.\nEducation Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.\nService Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.\nWellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.\nVoluntary benefits that include accident, critical illness, and hospital indemnity.\nEmployee discount and rewards program on travel, tickets, electronics, home, and more.\nIn accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.","description_format":"text","description_chars":3250,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Education assistance","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-02T10:13:38Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.769,"p_room":0.75,"age_days":21,"expected_fill_days":27,"reasons":["conf:4","velocity","win:late"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/biberk-client-services-representative","json_url":"https://alion.io/job/biberk-client-services-representative.json","meta":{"generated_at":"2026-10-04T02:10:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3027,"day_limit":5000,"remaining_today":1973,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}