{"id":4015048,"url":"https://alion.io/job/bidvest-prestige-operations-manager-4","title":"Operations Manager","company":{"id":3880292,"name":"Bidvest Prestige","domain":"bidvestprestige.co.za","url":"https://alion.io/company/bidvest-prestige","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"A","score":95,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":82,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-10T12:14:56Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T13:00:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Role:\nTo Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)\nAwareness and Compliance with the Company’s Quality, Health & Safety and Environmental Management Systems.\n\nKey Responsibilities:\nManage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.\nDevelop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.\nEstablish and monitor a cleaning plan for each building in accordance with the service level agreements\nConduct site visits of allocated sites and report on activities, results and recommendations.\nManage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment\nControl and management of Company assets.\nImplement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures\nEnsure to maintain health and safety requirements on sites, keep safety file up to date\nEnsure the staff is trained on Health and Safety as required by the OSH Act\nAchieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts\nManage direct expenses and overheads, and all factors affecting the profitable performance of the area\nProvide monthly horizontal feedback and variance explanations\nRequirements:\nInitiative/Proactivity\nCapacity Building\nCustomer Focus & Quality Management\nTeamwork & Partnering\nDeadline Driven & Highly Motivated\nCoaching\nNegotiation Skills\nRelationship Building\nStress Tolerant\nAnalytical Skills & Process Improvement\nInteractive Reasoning, Strategic Thinking & Strategic Planning\nExcellent Written Communication\nFinancial Planning and Strategy\nExcellent Oral Communication\n Preferred Qualifications:\nNQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification\nSAFMA Certified facilities Supervisor\nMatric (Senior Certificate)\nValid SA Drivers’ License\n3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services\nBasic knowledge of HR related issues and procedures; Property Management\nMS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365\nKnowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems\n We are an equal opportunity employer and welcome applications from all qualified individuals. 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