{"id":1786481,"url":"https://alion.io/job/bidvest-prestige-server-network-engineer","title":"Server & Network Engineer","company":{"id":3880292,"name":"Bidvest Prestige","domain":"bidvestprestige.co.za","url":"https://alion.io/company/bidvest-prestige","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":80,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":62000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":540},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"Windows Server","optional":false},{"name":"Microsoft Excel","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-12T17:27:10Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"About the Role:\nSupport ICT Infrastructure and networks.\nKey Responsibilities:\nDeliver efficient and effective support services in Infrastructure related services (Servers, Networks, Telephony and Security)\nInstallation and configuration of hardware and software for networking, telephony, Windows Server and applications complying to best practice\nSupport and troubleshooting from the OS and network level, resolves system hardware and networking issues, configuring, optimizing, fine-tuning, and monitoring operating systems, firewalls, networks devices, applications, Cloud services\nMaximize network and server performance by monitoring and troubleshooting network problems in LANs, WANs, VPNs, APNs\nSecuring network and server systems by establishing and enforcing IT Security policies defining and monitoring access\nSchedule and manage firmware/patching of networks, phones, servers and applications\nProcess improvement and automation\nNetwork fault logging, server and services logging, investigations, troubleshooting, resolving local and wide area environments\nEnsure that supported hardware/applications complies to licensing agreements\nManage suppliers of services and contract management within prescribed SLA’s\nProvide telephonic, remote, and onsite IT support at a 1st, 2nd and 3rd line level\nAttending to ICT support requests ensuring timely closure within prescribed SLA’s\nDirecting the selection and installation of ICT resources and the provision of user training\nDetermining infrastructure requirements, planning, provisioning, provide solutions to problems and improvement planning\nEnsuring company policies & procedures are adhered to\nLiaise with 3rd party vendors to resolve incidents, problems, and queries. Managing SLAs\nAbility to communicate technical information at all levels\nPoint of contact for ICT Support Engineers requesting incident escalation\nBudget Management\nAsset management - Asset/inventory checks, disposals and relevant replacements\nRequirements:\nPersonal Competencies\nResult Oriented\nAttentive To Detail\nStress Tolerant\nGood Written Communication\nLeadership Competencies\nLead by example\nDecisiveness\nManaging Change\nIntellectual Competencies\nCustomer/Client Focused\nAbility To Deal with Ambiguity\nManaging Change\nInteractive Reasoning\nPlanning & Scheduling\nInterpersonal Competencies\nTeamwork\nRelationship Building\nGood Listening Skills\nExcellent Oral Communication\nPreferred Qualifications:\nTertiary Education\nFormal Qualification in information Technology and/or relevant experience and successful track record\nSecondary Education\nMatric (Senior Certificate)\nLicenses\nValid Driver’s License\nExperience\nMinimum of 5 years IT Server, Network systems, preferably within the service industry and Microsoft, HP/Cisco environment. Coupled with 6 months + VOIP telephony experience\nTechnical/Core Training\nMS Infrastructure, Networking, Firewall certifications preferred\nIT Training (General MS etc.)\nMS Word, MS Excel & MS Outlook\nWe are an equal opportunity employer and welcome applications from all qualified individuals. 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