{"id":496743,"url":"https://alion.io/job/bigblue-consulting-director","title":"Consulting director","company":{"id":172846,"name":"Bigblue","domain":"bigblue.co","url":"https://alion.io/company/bigblue","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":68,"open_postings":22,"ghost_share":0.455,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":96,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":169000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2013},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-28T10:31:02Z","employer_posted_date":"2026-04-28","last_verified_at":"2026-10-24T17:42:33Z","board_verified":true,"closed_at":null,"days_open":179,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":178},"description":"E-commerce is booming - but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.\nWe help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience.\nSince 2018, we’ve built a tech-driven logistics platform powering 500+ brands - from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 8 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle - making fulfillment faster, smarter, greener - and more cost-efficient.\nBacked by $20M+ in funding, we’re scaling rapidly - from 10 million orders in 2024 toward bold enterprise expansion. To deliver on this ambition, we are looking for a leader who will drive operational excellence and innovation at scale.\nThe role: Consulting director\nMerchants often need more guidance than our product alone can provide. They struggle with optimizing delivery options, managing customer support or demand planning and streamlining other operational processes. While our product addresses part of this need, merchants require structured, expert advice to grow and optimize their business.\nThat’s why we’re launching a new Professional Services program - to help brands unlock the full potential of Bigblue Operations.\nAs Fulfillment Strategy & Operations Lead, you will build and lead this new function from the ground up: designing offers, structuring delivery, and ensuring execution at scale. Your mission is to sell (and sometimes offer) operational consulting, providing tailored support across logistics, transport, and commerce operations - while capturing and distributing the knowledge that will shape internal training, product development, and merchant strategy.\nThis is a cross-functional leadership role, reporting directly to the co-CEOs, with strong exposure to sales, merchants, product and ops teams, and the executive leadership.\nWhat you’ll do\nDesign and launch Bigblue’s Professional Services program: define the service offering, pricing models, and delivery frameworks for operational consulting.\nDeliver structured, high-impact advice to merchants: help brands streamline their operations, unlock growth, and make the most of Bigblue’s operational capabilities.\nCreate and track performance metrics: define success KPIs - including merchant satisfaction, project ROI, and delivery timelines - and build the tools and processes to monitor and improve them.\nGenerate and structure company knowledge: turn field experience into scalable insights that fuel internal training, merchant enablement, and product roadmap decisions.\nWork hand-in-hand with Sales, Product, Ops, and Customer teams: scope merchant needs, influence product direction, and ensure Professional Services are tightly integrated into the overall customer journey.\nHandle both repeatable and bespoke projects: from standardized onboarding packages to tailored merchant migrations, flex between industrialized delivery and custom-built solutions.\nMake Professional Services a profitable growth engine: design revenue models, forecast team utilization, and ensure strong project economics while delivering value to merchants.\nWho you are\nYou have 5+ years of experience in consulting, professional services, or implementation at a high-growth scale-up, logistics player, eCom or SaaS company.\nYou’re customer-obsessed, with a strong sense of ownership and the ability to turn complex needs into actionable plans.\nYou know how to balance execution, people management, and financial performance.\nYou are a builder - ready to design and scale processes from scratch, not just operate what exists.\nYou thrive in cross-functional environments, collaborating across product, ops, tech, and commercial teams.\nYou are both strategic and hands-on - comfortable driving the roadmap while jumping into project firefighting when needed.\nFluent in English and ideally French or Spanish.","description_format":"text","description_chars":4122,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","E-commerce Platforms","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-07T06:07:12Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.653,"p_room":0.36,"age_days":178,"expected_fill_days":96,"reasons":["conf:0","urgency","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/bigblue-consulting-director","json_url":"https://alion.io/job/bigblue-consulting-director.json","meta":{"generated_at":"2026-10-24T20:59:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172846},"rest":"https://alion.io/mcp/rest/get_company?id=172846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbigblue-consulting-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbigblue-consulting-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbigblue-consulting-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bigblue-consulting-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbigblue-consulting-director"}]}