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Salary
≈ $43k – $114k per year (Estimated)
Location
Hybrid (Tarragona, Spain)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Nov 21, 2021. Bigblue scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Bigblue is a Paris-based e-commerce fulfilment company that provides outsourced logistics for direct-to-consumer brands, combining a network of partner warehouses with software for order delivery, returns and shipping promises. Founded in 2018, it serves online brands in France, Spain, Germany and other European markets, and its tools let merchants display accurate delivery dates and branded tracking pages to their shoppers. It hires warehouse and transportation managers, customer success specialists, account executives, country sales leads and revenue operations and talent acquisition staff, mostly in Paris.

As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.

About the role

Location: our warehouse is located in Tarragona , Spain

Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spain warehouse.

The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.

As Warehouse Specialist/ Manager, you will be Bigblue’s onsite operational expert, ensuring daily performance across inbound, outbound, returns, and special operations. You will work closely with the 3PL partner’s team, Hub Managers, Product (Atlas), and merchant-facing teams to solve problems fast and keep execution aligned with Bigblue SOPs. Success will be measured by daily KPI adherence, issue resolution speed, quality, and operational consistency.

Missions

  • Own daily KPI monitoring (productivity, quality, service) and escalate deviations quickly with clear hypotheses and data.
  • Support daily routines: start-of-shift checks, tier meetings, issue tracking, handovers, and follow-up.
  • Coordinate operational exceptions and merchant requests (delays, special orders, custom packaging), ensuring clear communication and operational feasibility.
  • Be a key user of Atlas (WMS): troubleshoot, support adoption, and help onboard new users to correct processes.
  • Perform structured problem solving on recurring issues (defects, delays, inventory discrepancies) and implement corrective actions with the partner team.
  • Contribute to continuous improvement initiatives (layout tweaks, standard work, tooling, 5S) with a pragmatic, floor-first approach.
  • Provide crisp reporting and feedback to internal stakeholders; share learnings into playbooks.

Who you are

    Must-have

  • Strong interest in operations and willingness to be on the floor every day.
  • Solid data literacy: comfortable with Excel and KPI tracking.
  • Clear communication and ability to coordinate multiple stakeholders.
  • Structured problem solving and reliability (follows through).
  • English + local language proficiency.
  • Nice-to-have

  • First experience in a well-structured 3PL or high-performance warehouse (IKEA-like environment, e-commerce fulfillment).
  • 5S / continuous improvement exposure.
  • Basic SQL knowledge.
  • Experience supporting WMS adoption or being a super-user.

Interview process

    • TA screen (30 min)
    • Hiring Manager / Hub Manager deep-dive (60 min)
    • Live case study (onsite)
    • On-site interviews + post-visit report
    • Reference checks (if applicable)
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