{"id":2566081,"url":"https://alion.io/job/bigpanda-product-operations-manager-launch-readiness-tooling","title":"Product Operations Manager, Launch Readiness & Tooling","company":{"id":5846,"name":"BigPanda","domain":"bigpanda.io","url":"https://alion.io/company/bigpanda","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":136000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Jira","optional":false},{"name":"Linear","optional":false},{"name":"LLM","optional":false},{"name":"Pandas","optional":true}],"status":"live","first_seen_at":"2026-10-14T21:30:06Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T07:48:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Location requirements:\nRemote based role. Open to candidates in the United States.\nAbout the Role:\nBigPanda's product organization is building a next-generation, agentic model for software delivery. Launches, releases and the handoffs between R&D, product management and the downstream teams run on a largely automated process, with careful human management where the stakes are highest. This role owns that process day to day.\nYou will work directly with product managers and GTM teams to run every major launch, keep the full release stream accurate and on process, and build the systems and workflows in Linear, DevRev and the AI tooling around them that let the roadmap move faster with fewer hands on it. The process is new, and much of it is yours to design.\nWhat you will do:\nLaunch and release execution\nRun tier 1 launches end to end. Own readiness from early access through general availability: the plan, the cross-functional checkpoints, the go/no-go, the date.\nKeep the full release stream on process. Minor releases and enhancements move through the same gates with systems doing the tracking. You make sure the record is accurate and the handoffs hold, upstream and downstream.\nOwn the launch calendar as the single source of truth for what is shipping and when, and publish readiness status to the organization on a cadence.\nProgram-manage large go-to-market motions, including SKO and Customer Advisory Board preparation.\nKPI management and Operational Analytics. Help define and track Product delivery KPIs, present them in relevant forums, collaborate with stakeholders on identifying anomalies and building improvement and recovery plans\nCollaborate with Business Operation people across the organization to drive cross-organizational programs, alignment, and improvement plans \nTooling and automation\nAdminister Linear and DevRev for the product organization: configuration, user management, data quality, and the vendor relationship for both.\nBuild the workflows that connect them. Design and ship the automations, AI agents and integrations that carry work between R&D, product management and the downstream teams.\nDrive toward speed and efficiency. Treat every repeated manual step as a candidate for automation, and measure the reduction.\nKeep the data trustworthy, so the organization can report from the tools without cleanup.\nWhat Success looks like:\nTier 1 launches land on date with every readiness requirement met.\nEvery release, major or minor, is visible in one place, and leadership can see status without asking.\nLinear and DevRev are the trusted system of record for product delivery.\nManual coordination falls quarter over quarter as workflows move into automation.\nYou are part of a cross-company virtual team of business operations people with productive collaboration improving the overall company performance\nWhat skills and experience you’ll bring to BigPanda:\n4+ years in product operations, technical program management or launch management at a SaaS company.\nBachelor's degree or equivalent practical experience.\nYou have shipped automation that replaced a manual process, with Claude or another LLM, no-code tools, webhooks or scripts, and can walk us through it.\nYou work with AI tools every day and keep pace with what they can do.\nYou have administered Linear, Jira or a comparable system of record.\nYou run cross-functional reviews with senior people in the room and hold them to their agenda and their date.\nYou see a process and ask whether it should exist at all.\nYou are a strong collaborator with good communication skills and ability to influence without authority\n\nAbout Us:\nBigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.\nWe have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.\nOur Benefits:\nCompetitive equity\nRemote-first environment\nUnlimited PTO\nTwelve (12) paid holidays throughout the year \nComprehensive health benefits\n#PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents.\nFinancial planning services\nEmployee learning & development budget\nValues-based recognition (quarterly and annually)\nSocial community & ERG programs\nDog friendly office\nLunches provided in office\nFlexible work environment along with a work-from-home stipend to support remote work arrangements\nValues-based culture\n[Visa sponsorship eligibility statement] Please note that visa sponsorship is not available for this position.\nMarket competitive salary with an anticipated base compensation range of $136,000 - $160,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.\nBigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run one (1) compensation review cycle per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.\nBigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\nNote: BigPanda is an E-Verify Employer\nIf you need assistance or an accommodation due to a disability, you may contact us at .","description_format":"text","description_chars":6411,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Parental leave","Pet friendly","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Technology","IT Service & Asset Management","MLOps"],"lifecycle":[{"event":"open","at":"2026-10-14T21:57:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":155000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":41,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/bigpanda-product-operations-manager-launch-readiness-tooling","json_url":"https://alion.io/job/bigpanda-product-operations-manager-launch-readiness-tooling.json","meta":{"generated_at":"2026-10-20T11:46:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12994,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5846},"rest":"https://alion.io/mcp/rest/get_company?id=5846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbigpanda-product-operations-manager-launch-readiness-tooling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbigpanda-product-operations-manager-launch-readiness-tooling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbigpanda-product-operations-manager-launch-readiness-tooling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bigpanda-product-operations-manager-launch-readiness-tooling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbigpanda-product-operations-manager-launch-readiness-tooling"}]}