{"id":2566082,"url":"https://alion.io/job/bigpanda-sales-engineer-latam","title":"Sales Engineer, LATAM","company":{"id":5846,"name":"BigPanda","domain":"bigpanda.io","url":"https://alion.io/company/bigpanda","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":195000,"period":"year","method":"global_role_seniority_cell","sample_n":753},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":true},{"name":"Amazon CloudWatch","optional":true},{"name":"AppDynamics","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Claude","optional":true},{"name":"Datadog","optional":true},{"name":"GCP","optional":true},{"name":"ITSM","optional":true},{"name":"JavaScript","optional":true},{"name":"Jira","optional":true},{"name":"Nagios","optional":true},{"name":"Oracle","optional":true},{"name":"Pandas","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"Splunk","optional":true},{"name":"Windows","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-10-06T19:51:23Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T04:03:51Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Location requirements:\nRemote based role. Open to candidates in the Southeastern US. The primary focus of this role is the Latin America (LATAM) market, with additional support for accounts in the Eastern US.\nLanguage Requirements:\nFluent (written and verbal) in Spanish, Portuguese, and English\nAbout the Role:\nJoin our dynamic sales engineering team at BigPanda, where you'll play a pivotal role in supporting our enterprise sales efforts across LATAM and the Eastern US. Collaborating closely with our sales partners, you'll drive business opportunities and ensure our customers derive maximum value from our solutions. To excel in this role, you should bring previous experience in sales, customer-facing engineering, or have been an end-user of enterprise monitoring and IT operations technologies. Your ability to clearly communicate BigPanda's business value in alignment with customer objectives while effectively positioning our technology and product capabilities across executive, business, and technical levels is essential. We're looking for ambitious, self-motivated individuals ready to make an impact.\nWhat you will do:\nLead potential customers enthusiastically towards the anticipated business outcomes achievable with the BigPanda platform.\nDeliver exceptional product demonstrations with compelling storytelling, showing how our software delivers value through real-life examples and anecdotes, in English, Spanish, and Portuguese, as the audience requires.\nManage proof-of-value projects end-to-end, showing how our solutions address customers' challenges from inception to completion.\nPromote our solution at various field events, including conferences, seminars, trade shows, and speaking engagements.\nContinuously pursue skill enhancement and stay abreast of developments in BigPanda's solutions, as well as industry trends and technologies, including advances in AI.\nCollaborate closely with sales partners to assess, advance opportunities, and strategize sales approaches within client accounts.\nFoster collaboration with diverse internal teams at BigPanda, including product management, engineering, customer success, and marketing.\nDemonstrate a genuine passion for sales engineering and engaging with customers.\nWhat skills and experience you’ll bring to BigPanda:\nFluency (written and verbal) in Spanish, Portuguese, and English.\nMinimum of 3-5 years of experience working with enterprise monitoring and event management solutions in large-scale environments.\nMinimum of 1-2 years of experience in a sales engineering role with a SaaS or traditional software vendor with a demonstrable record of success. Experience in start-ups or early-stage companies is a plus.\nHands-on experience using AI tools in your daily work, and the ability to explain how AI changes the way IT operations teams work.\nMust be able to work in a fast-paced environment, juggling many tasks, working with many constituents, and all the while keeping BigPanda's business objectives and the customers' success at the top of mind.\nBroad general knowledge of the enterprise monitoring and event management tools landscape, with a deeper understanding of a few specific solutions (e.g., Nagios, AppDynamics, Prometheus, Zenoss, Datadog, NewRelic, Splunk, Netcool, CA, HP, Oracle Enterprise Monitoring or AWS CloudWatch).\nBroad general knowledge of Amazon Web Services, Google Cloud Platform, or Microsoft Azure, and understanding of monitoring in dynamic, public cloud environments.\nExperience in integrating ITSM tools such as ServiceNow, Jira, or Remedy with monitoring tools is a strong plus.\nShould be comfortable working with scripting languages such as Python and Javascript and be familiar with complex web application architectures and their associated technologies such as messaging environments and databases.\nShould be comfortable navigating and troubleshooting Linux and Windows server OS issues, network and firewall problems, web and application server problems, database issues, and virtualization or cloud infrastructure problems.\nShould have strong presentation skills that engage the audience and inspire confidence. This should include live product demos and technical deep-dive sessions, and the candidate should be a strong teacher.\nUp to 50% travel\nPreferred Skills\nExperience using AI tools such as Claude.\nExperience selling software that utilizes AI.\nAbout Us:\nBigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.\nWe have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.\nOur Benefits:\nCompetitive Equity\nRemote-first environment\nGenerous PTO where you accrue roughly 25 days per calendar year\nEight (8) paid holidays throughout the year \nComprehensive health benefits where BigPanda covers your premiums for Private Insurance\nUK Pension Scheme through NEST\n#PandaParent support with fully paid leave options\nFamily Planning/Fertility Benefit\nFinancial planning services\nEmployee learning & development budget\nValues-based recognition (Quarterly and Annually)\nSocial community & ERG programs\nFlexible work environment along with a work-from-home stipend to support remote work arrangements\nValues-based culture\nMarket competitive salary with an anticipated OTE compensation range (salary + commission target) of $xxx - xxx. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This is a commission-eligible position, and the pay mix for this role is 50/50 (AE), or 70/30 (SE)\nBigPanda offers a generous total rewards package that includes base pay, commission, equity, and a world-class benefits program. We run one (1) compensation review cycle per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.","description_format":"text","description_chars":6566,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Technology","IT Service & Asset Management","MLOps"],"lifecycle":[{"event":"open","at":"2026-10-14T21:57:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":155000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.877,"p_room":1,"age_days":9,"expected_fill_days":42,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bigpanda-sales-engineer-latam","json_url":"https://alion.io/job/bigpanda-sales-engineer-latam.json","meta":{"generated_at":"2026-10-16T06:34:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":1069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5846},"rest":"https://alion.io/mcp/rest/get_company?id=5846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbigpanda-sales-engineer-latam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbigpanda-sales-engineer-latam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbigpanda-sales-engineer-latam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bigpanda-sales-engineer-latam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbigpanda-sales-engineer-latam"}]}