{"id":1731844,"url":"https://alion.io/job/billd-operations-research-specialist","title":"Operations & Research Specialist","company":{"id":58467,"name":"Billd","domain":"billd.com","url":"https://alion.io/company/billd","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-29T03:27:16Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Titan Lien Services is a legal document preparation company serving the construction industry. We're hiring an Operations & Research Specialist to own our daily mail production, manage a preliminary notice research queue, and assist as a technical point of contact for our remote IT team.\nThis is a hands-on, varied role. You'll run production equipment in the afternoon, spend the mornings researching construction projects and calling general contractors for missing information, and occasionally help troubleshoot a network issue or build out a document template. If you like doing the same thing all day, this isn't the job. If you like owning a lot of ground and being the person who keeps things moving, it is.\nThis role will be based in our Scottsdale, AZ office and is required to be in office Monday - Fridays.\nWhat You'll Own\nDaily Mail Production\nProcess all outgoing mailing batches each day, start to finish\nOperate copiers, folding machine, and postage meter\nDeliver mail to the post office daily and maintain the mailing schedule without exception\nTrack supply levels (paper, toner, postage) and flag reorders before we run out\nIncoming Mail & Document Processing\nCollect, sort, and route incoming mail\nProcess all preliminary notice acknowledgements and attach them to the correct job file in Salesforce\nMaintain accuracy and organization of job file documentation\nPreliminary Notice Research & Outreach\nManage your own preliminary notice job queue from intake through completion\nResearch construction projects and identify property owners, lenders, and responsible parties using public records and online databases\nCall and email general contractors, subcontractors, and project stakeholders to request job sheets and missing project information\nFollow up persistently until information is obtained; escalate when a job stalls\nOn-Site Technical Support\nServe as the in-office hands for our remote IT team during outages or hardware issues\nPerform basic troubleshooting on workstations, printers, network connections, and the server\nAssess and clearly describe issues to off-site technicians so they can resolve them quickly\nDocument Template Development\nAssist the Operations Manager with basic coding to build and test document templates for new document services\nTraining provided - we're looking for aptitude, not a portfolio\nRequirements\nStrong verbal communication skills and genuine comfort picking up the phone - you'll be calling contractors who don't know you, asking for information they aren't obligated to give you, and following up until you get it. This is the skill we can't train.\nHigh attention to detail; notices are deadline-driven legal documents and errors carry consequences\nReliable daily attendance - mail goes out every business day\nProficiency with Microsoft Office and Google Workspace\nComfort using AI platforms as everyday work tools\nStrong computer skills and demonstrated ability to learn new software quickly\nAbility to manage a personal queue and prioritize independently\nValid driver's license, reliable transportation, and a clean driving record\nAbility to lift up to 40 lbs (paper cases, mail trays) and stand for extended periods while operating equipment\nProfessional discretion with confidential client and legal information\nPreferred\nExperience with office production equipment (copiers, folding machines, postage meters)\nSalesforce experience\nBackground in construction, lien services, title, or legal document preparation\nBasic networking knowledge (routers, switches, workstation setup, connectivity troubleshooting)\nBasic coding or scripting experience of any kind (HTML, Python, VBA, template languages)\nPublic records or skip-trace research experience\nWhy Titan Lien Services?\nTitan Lien Services is committed to diversity and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.","description_format":"text","description_chars":4065,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction"],"lifecycle":[{"event":"open","at":"2026-10-03T00:14:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.528,"p_room":0.55,"age_days":38,"expected_fill_days":30,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/billd-operations-research-specialist","json_url":"https://alion.io/job/billd-operations-research-specialist.json","meta":{"generated_at":"2026-10-29T06:18:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9563,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58467},"rest":"https://alion.io/mcp/rest/get_company?id=58467"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbilld-operations-research-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbilld-operations-research-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbilld-operations-research-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/billd-operations-research-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbilld-operations-research-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1731844}},{"tool":"search_jobs","arguments":{"company":"billd.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1731844},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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