# Front Desk Manager

Description Position Summary The Front Office Manager is responsible for, but not limited to, supervising the Front Desk Staff while overseeing the Front Desk operations. As well as, providing attentive, courteous, and efficient service to all guests during check in, throughout their stay, and at check out, while maximizing room revenue and occupancy. We are the first and last impression for the hotel; our main function is to register all guests into their rooms ensuring complete satisfaction with their accommodations. Also, we check them out of their room making sure their billing is accurate. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S). Responsibilities Provide leadership and support for all Front Desk Staff and ensures that all are performing their job tasks to the appropriate level of service. Present positive impression of establishment meeting grooming standards, keeping an optimistic and positive attitude at all times. Establish goals for the Front Desk Team. Planning, developing and conducting training for the front desk agents. Schedule and develop department m

- **Id**: 4310524
- **Url**: <https://alion.io/job/biltmorehotel-front-desk-manager>
- **Role**: Hospitality
- **Role family**: Hospitality
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Coral Gables, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T21:44:27Z
- **Employer posted date**: 2026-11-14
- **Last verified at**: 2026-11-14T11:57:31Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 10772
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Hotels & Resorts

## Company

- **Id**: 1988862
- **Name**: biltmorehotel
- **Domain**: biltmorehotel.com
- **Url**: <https://alion.io/company/biltmorehotel>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Paylocity

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-14T11:57:31Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 43
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-14T14:09:29Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.
