{"id":1570252,"url":"https://alion.io/job/biltmorehotel-housekeeping-coordinator","title":"Housekeeping Coordinator","company":{"id":1988862,"name":"biltmorehotel","domain":"biltmorehotel.com","url":"https://alion.io/company/biltmorehotel","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coral Gables, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3204},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T19:15:33Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-12T14:05:54Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Description\nReports To:\nDirector of Housekeeping.\nPosition Summary:\nResponsible for maintaining Housekeeping office tasks including handling all telephone communications, preparing colleague work assignments, coordinating with the Front Desk and Engineering departments, keeping the Housekeeping Management up to date with all necessary information, generating reports and maintaining accurate logs and records, in accordance with Biltmore standards and procedures. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).\nRequirements\nResponsibilities\nEnsure vacant and clean rooms are available to the Front Office by coordinating with appropriate Housekeeping team members.\nPrepare AM and PM assignments, as applicable, for Supervisors, Room Attendants, Turndown Attendants, and Housepersons based on occupancy reports, and assign the boards\nHighlight Vacant Dirty rooms, Long Stays, VIP’s, Rooms with glitches and preferences on the assignment boards\nFollow up with the supervisors on any rooms that are pending and need to be inspected.\nEnsure all VIP/Special attention guest services have been completed.\nReconcile assignments at end of day to generate reports.\nIssue and secure pagers and radios.\nAnswer all incoming telephone calls, respond to guest and team member inquiries and assign appropriate service in a timely, friendly and efficient manner.\nMonitor the HotSOS, and Megasys systems, take appropriate actions, and inform the Housekeeping management.\nFollow up on emails, taking the necessary actions and informing the Housekeeping management.\nLog and record all service requests, assigning the work, closing all requests and generating associated reports.\nRecognize and communicate with Director of Housekeeping, Assistant Director of Housekeeping or MOD any unusual situations.\nMaintain pass-on log.\nPerform additional general office duties including processing paperwork, filling, conducting inventory of radios and pagers.\nCarry out other duties as requested by the Assistant Director of Housekeeping or Director of Housekeeping.\nExperience and Education Required\n-Education High School Diploma is required.\n-Experience Minimum one year experience is a housekeeping coordinator preferred.\nSkills Required ?\nMust be able to:\nSpeak, read, write and understand the English language.\nCompute accurate mathematical calculations.\nProvide legible communication and directions.\nPerform job functions with attention to detail, speed and accuracy.\nPrioritize and organize.\nThink clearly, remaining calm and resolving problems using good judgment.\nFollow directions thoroughly.\nUnderstand guest’s service needs.\nWork cohesively with co-workers as part of a team.\nWork with minimal supervision.\nMaintain confidentiality of guest information and pertinent resort data.\nUse a computer keyboard and possess basic typing skills.\nPossess moderate to advanced computer skills.\nWork in a dynamic and constantly changing environment. o Adept to multitasking.\nPhysical Demands\nMust be able to: o Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.\nStand, sit, or walk for an extended period of time or for an entire work shift.\nReach overhead and below the knees, including bending, twisting, pulling, and stooping.\nUse, carry, and operate all necessary office equipment using finger dexterity.\nCommunicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.\nVisually look at a computer for extended periods of time.\nAdapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.\nThis job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.\nDue to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.\nThe employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.\nThis document does not create an employment contract, implied or otherwise, other than an \"at will\" employment relationship.","description_format":"text","description_chars":5112,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Fitness","Gift Cards & Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-10-01T07:41:02Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.65,"p_room":0.55,"age_days":38,"expected_fill_days":29,"reasons":["conf:4","win:tail","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/biltmorehotel-housekeeping-coordinator","json_url":"https://alion.io/job/biltmorehotel-housekeeping-coordinator.json","meta":{"generated_at":"2026-10-12T17:23:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1988862},"rest":"https://alion.io/mcp/rest/get_company?id=1988862"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbiltmorehotel-housekeeping-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbiltmorehotel-housekeeping-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbiltmorehotel-housekeeping-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/biltmorehotel-housekeeping-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbiltmorehotel-housekeeping-coordinator"}]}