Virtual Front Desk

We are seeking a highly skilled Virtual Assistant with strong communication abilities and hands-on experience in Medical Billing, Patient Scheduling, Insurance Verification, and managing inbound/outbound calls for physicians. This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US-based medical practices.

Tasks

Key Responsibilities

• Handle medical billing tasks and maintain accurate patient records
• Manage patient scheduling, appointment confirmations, and follow-up calls
• Perform Verification of Benefits (VOB) with accuracy
• Obtain patient authorizations from insurance providers as required
• Manage doctors’ inbound and outbound calls professionally
• Address patient inquiries with exceptional communication
• Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.

Requirements

Job Requirements

• Minimum 2 years of experience in a similar role (US healthcare preferred)
• Strong understanding of medical billing procedures and terminology
• Proficiency in patient scheduling and insurance verification
• Excellent spoken and written English communication
• Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks

If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!