{"id":3815634,"url":"https://alion.io/job/binance-operations-specialist-2","title":"Operations Specialist","company":{"id":44,"name":"Binance","domain":"binance.com","url":"https://alion.io/company/binance","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":63,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bahrain"],"countries":["BH"],"hiring_countries":["BH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T15:39:48Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T05:54:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.\nAbout the Role:\nWe're looking for an Operations Specialist to act as a central point of contact across functions, owning operational reporting, launch support, and process improvement. The team is responsible for the end-to-end operations of the local regulated exchange. Its mission is to keep the platform fully compliant with local regulations while delivering a user experience and product offering as close as possible to the global platform. The team works closely with regulators and internal stakeholders to enable the launch of new regulated products and services in support of long-term business growth. The business is undergoing regional expansion, driving strong month-over-month growth in registrations and onboarded users.\nWhat You’ll Do:\nServe as a key liaison between Operations and other internal functions, helping ensure business initiatives and launches account for operational and regulatory considerations.\nProvide ongoing operational support for newly introduced products and payment-related integrations to help maintain smooth delivery.\nOwn recurring operational reporting and performance metrics, and prepare summaries to support informed strategic decisions.\nHelp oversee the customer issue and complaints process, working with relevant teams to ensure timely resolution and to surface recurring themes that inform improvements.\nIdentify opportunities to improve the user journey and coordinate with relevant teams on enhancements that support user growth and satisfaction.\nSupport the preparation of regulatory and external reports, helping ensure submissions are accurate and timely.\nPerform regular checks on registered users to identify gaps and support users through the onboarding funnel.\nSupport the product listing process and act as a point of reference for product-related matters.\nExplore and apply automation tools to reduce repetitive manual work and improve team efficiency.\nWhat We’re Looking For:\n3-5 years of experience in operations, ideally within fintech, crypto, or a regulated financial services environment.\nProven track record of cross-functional coordination across Operations, Compliance, Legal, Marketing, and Product.\nStrong experience owning reporting packs, dashboards, and KPIs, including month-over-month trend analysis and management-ready summaries.\nExperience supporting regulatory/external reporting, with strong data reconciliation and audit-trail discipline.\nExperience overseeing end-to-end complaints handling and applying root-cause analysis to drive process improvements.\nAbility to serve as a product expert and support an end-to-end product listing process.\nDemonstrated ability to leverage AI tools to automate repetitive tasks.\nStrong attention to detail, process orientation, and comfort in a fast-paced, scaling environment.\nStrong analytical skills with the ability to translate data into actionable strategic initiatives\nNice to Haves:\nHands-on experience operating within a regulated entity, with an understanding of regulatory constraints and compliance-driven processes.\nExperience providing post-launch operational support for products and payment integrations.\nExperience driving UX improvements across the user journey (onboarding, deposits/withdrawals, product navigation)\nWhy Binance\nShape the future of finance \nCollaborate with world-class talent in a user-centric global organization with a flat structure\nTackle challenging projects in a fast-paced and innovative enviornment with autonomy\nThrive in a results-driven workplace with opportunities for career growth and continuous learning\nCompetitive salary and company benefits\nRemote-first, work-from-home arrangement (may vary depending on the nature of the role and team)\nBinance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.\nBy submitting a job application, you acknowledge that you have read our Candidate Privacy Notice.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","description_format":"text","description_chars":5009,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Bahrain","iso":"BH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain Infrastructure","Crypto Payments","Crypto Wallets","Mining & Staking"],"lifecycle":[{"event":"open","at":"2026-11-05T15:55:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":63,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/binance-operations-specialist-2","json_url":"https://alion.io/job/binance-operations-specialist-2.json","meta":{"generated_at":"2026-11-06T06:20:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44},"rest":"https://alion.io/mcp/rest/get_company?id=44"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbinance-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbinance-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbinance-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/binance-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbinance-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3815634}},{"tool":"search_jobs","arguments":{"company":"binance.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3815634},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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