P2P Growth Operations Manager (CIS/CEE)
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Salary
≈ $24k – $49k per year (Estimated)
Location
Remote (Kazakhstan, Kyrgyzstan, Ukraine, Uzbekistan, Armenia, Azerbaijan)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Binance is the world's largest cryptocurrency exchange by trading volume, founded in 2017 by Changpeng Zhao and Yi He. The platform offers spot, margin and derivatives trading across hundreds of digital assets, alongside staking, savings products, payments, an institutional custody arm and a self-custodial Web3 wallet. The group also created BNB Chain, one of the most used smart contract networks, and now operates under a licensed regional structure after a 2023 settlement with United States authorities that installed new leadership and compliance oversight.
Responsibilities
- Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
- Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
- Uncover customer's unique needs and challenges
- Perform document checks as per standard procedures
- Monitoring transactions, investigating and reporting suspicious activity
- Reading, prioritizing and responding to customers queries
- Create, manage, implement and refine all marketing campaigns in an ongoing basis
- Direct ongoing market research to foster the product’s and market growth
Requirements
- Bachelor's degree and above
- Possess 5+ years of relevant experience in marketing and/or business development roles in finance or e-commerce industry
- Knowledge in Blockchain/ Cryptocurrency industry
- Exceptional written communication skill and a good listener
- Ability to multitask, prioritise, and control time effectively
- Knowledge of blockchain, crypto, and P2P payments
- Fluency in Ukrainian or Russian language is needed for this position
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