# Customer Service Representative

beU Delivery is a food delivery company that has made it it's goal to bring affordable delivery for everyone and break the image that it’s only for fancy people! Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or services Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company’s customer management policies Maintaining excellent communication with restaurants/drivers Assigning drivers to particular orders and following up Supporting drivers throughout their delivery by answering to their inquiries and updating them of any changesmade Qualifications Excellent customer handling and convincing skills. Fresh Graduates Excellent English listening, writing, speaking and reading skills. Ability to work under pressure, Problem solving and Communication skills N.B. Pleas

- **Id**: 4183726
- **Url**: <https://alion.io/job/binary-technologies-customer-service-representative-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Addis Ababa, Ethiopia
- **Countries**: ET
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T16:40:51Z
- **Last verified at**: 2026-11-12T16:40:51Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1234
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4493564
- **Name**: Binary Technologies
- **Url**: <https://alion.io/company/binary-technologies>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-12T17:54:05Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 26
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-13T05:19:12Z

---
[Page](https://alion.io/job/binary-technologies-customer-service-representative-2) · [JSON](https://alion.io/job/binary-technologies-customer-service-representative-2.json)

Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.