Associate Account Manager

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

POSITION SUMMARY

The Associate Account Manager is an entry-level role into account management, responsible for building and maintaining long-term relationships with Bio-Techne Diagnostics customers. Working collaboratively with cross-functional teams on product delivery and new product introductions, this role supports revenue and profitability goals for assigned accounts through effective negotiation and selling skills, while developing the knowledge and experience needed to grow into broader account management responsibilities.

ESSENTIAL FUNCTIONS

• Manage revenue, budgets, profitability, and project schedules for assigned accounts, supporting overall program success.
• Serve as a point of contact for assigned accounts, building customer relationships and coordinating with Customer Service, Commercial Leadership, and Business Development.
• Resolve customer issues in a timely manner and communicate client requirements and timelines between customers and internal teams.
• Identify and pursue new business opportunities, collaborating on costing and proposals to help close new business.
• Monitor market and competitive trends to help recommend pricing strategies that support profitability and growth.
• Support the contract sign-off and renewal process, ensuring activities align with contractual obligations.
• Prepare and present status reports and customer forecasts to support production planning and internal account reviews.
• Support the development of strategic account plans, including competitive analysis and sales forecasts.
• Coordinate and attend trade shows as needed to ensure adequate coverage.
• Follow all company policies, SOPs, quality, safety, and regulatory requirements; perform other duties as assigned.

JOB SPECIFICATIONS

• Aptitude to build functional knowledge of the company's products, competitors, and marketplace.
• Passion for the product and company, with empathy for customer needs and the ability to translate information into opportunities.
• Proficient presentation and storytelling skills, with a consultative, value-based approach to selling.
• Solid interpersonal skills and a bias toward action to gather input, build alignment, and support confident decision-making.
• Willingness to learn, organize work, solve problems, and multi-task to meet deadlines efficiently.
• Clear oral and written communication skills across all levels of an organization and with customers.
• Proficiency with Microsoft Office and Salesforce.com, plus the ability to learn proprietary ERP systems (e.g., Microsoft AX or Macola).
• Ability to communicate effectively with a global customer base; Mandarin proficiency preferred.
• Ability to manage sensitive and proprietary information with discretion and confidentiality.

EDUCATION & EXPERIENCE

Bachelor’s Degree, or 1-3 years of relevant experience in a related field.

Why Join Bio-Techne:

• We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.

• We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.

• We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.

• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.

• We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.

• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status). If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact[email protected]for assistance.