{"id":3366326,"url":"https://alion.io/job/bioforward-it-operations-coordinator-ii","title":"IT Operations Coordinator II","company":{"id":2538958,"name":"BioForward","domain":"bioforward.org","url":"https://alion.io/company/bioforward","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":35,"ghost_share":0,"stale_share":0.943,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Microsoft Teams","optional":true}],"status":"live","first_seen_at":"2026-10-27T23:15:04Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T03:04:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.\nLabcorp is seeking a Remote IT Operations Coordinator II to join our team!\nThe IT Operations Coordinator II will support critical Information Technology operations, access administration, compliance activities, and operational reporting across the organization. This role is responsible for coordinating application security requests, supporting audit and governance processes, maintaining operational documentation, administering business systems, and partnering with IT and business stakeholders to ensure efficient, compliant, and reliable technology operations. The ideal candidate possesses strong analytical, organizational, and customer service skills, with the ability to manage multiple priorities while driving process improvements and operational excellence\nWork Schedule: Monday - Friday; 8:00am-5:00pm EST\nCore Responsibilities:\nCoordinate and process user access requests for multiple IT and business applications, ensuring timely fulfillment and compliance with company policies.\nAdminister and maintain security access for systems including IT Central, Artiva, Auditmation, Phoenix RDH, CDP, Vigilant, and related applications.\nReview, validate, update, and maintain system access records and user permissions.\nPerform recurring user access reviews and support quarterly access certification audits.\nSupport internal controls, security, compliance, and operational audit activities by compiling documentation, preparing reports, and maintaining audit evidence.\nCoordinate application and licensing administration activities, including software license management, renewals, upgrades, and user provisioning.\nManage bulk processing requests and data maintenance activities within operational systems and platforms.\nMaintain and update application tables, configuration records, and business support data within approved systems.\nGenerate, analyze, and distribute operational reports for leadership and business stakeholders.\nMonitor, track, and report on technology support requests, service metrics, and operational performance indicators.\nCreate, maintain, and improve standard operating procedures, knowledge articles, process documentation, and training materials.\nCommunicate with stakeholders regarding request status, issue resolution, compliance requirements, and operational updates.\nCoordinate with Information Technology teams, business units, security teams, and vendors to resolve operational issues and support technology initiatives.\nIdentify process improvement opportunities and recommend automation, standardization, and workflow enhancements to increase efficiency and reduce manual effort.\nEnsure compliance with organizational policies, security standards, audit requirements, and established governance practices.\nMinimum Qualifications:\nAssociate’s degree in Information Technology, Business Administration, Healthcare Administration, or a related field with 3+ years’ experience supporting IT operations, technology administration, business operations or a related function\nPreferred Qualifications:\n2+ years’ experience supporting healthcare, revenue cycle management, laboratory, or other regulated business environments.\n2+ years’ experience administering user access and security permissions across enterprise applications.\n2+ years’ experience supporting internal controls, access certifications, compliance reviews, or security governance activities.\n2+ years’ experience with workflow automation, reporting tools, or process improvement initiatives.\nWorking knowledge of IT service management and ticketing systems.\nAdditional Job Standards\nOperations & Administration\nIT operations coordination\nAccess provisioning and security administration\nAudit and compliance support\nProcess documentation and SOP development\nLicense and asset administration\nOperational reporting and data management\nTechnology & Tools\nMicrosoft Office Suite\nMicrosoft Teams\nIT service management platforms\nReporting and analytics tools\nEnterprise application administration\nCommunication & Collaboration\nStrong verbal and written communication skills\nCustomer service and stakeholder support\nCross-functional collaboration\nMeeting coordination and follow-up\nProfessional communication with all organizational levels\nAnalytical & Problem Solving\nData analysis and reporting\nRoot cause identification\nAttention to detail and data accuracy\nRisk awareness and compliance focus\nProfessional Attributes\nHighly organized and detail-oriented\nStrong sense of urgency and accountability\nAbility to manage multiple priorities simultaneously\nAbility to work independently with minimal supervision\nCommitment to continuous improvement\nStrong judgment when handling sensitive or confidential\nApplication Window Closes: 11/6/2026\n**Pay Range: $20 - 28.50 hourly\nAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data\nBenefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.\nLabcorp is proud to be an Equal Opportunity Employer:\nLabcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.\nWe encourage all to apply\nIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.","description_format":"text","description_chars":7670,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Information Technology","Healthcare Associations & Regulators","Tech Industry Associations & Clusters"],"lifecycle":[{"event":"open","at":"2026-10-27T23:15:04Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":9,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/bioforward-it-operations-coordinator-ii","json_url":"https://alion.io/job/bioforward-it-operations-coordinator-ii.json","meta":{"generated_at":"2026-10-30T03:41:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4965,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2538958},"rest":"https://alion.io/mcp/rest/get_company?id=2538958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbioforward-it-operations-coordinator-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbioforward-it-operations-coordinator-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbioforward-it-operations-coordinator-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bioforward-it-operations-coordinator-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbioforward-it-operations-coordinator-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3366326}},{"tool":"search_jobs","arguments":{"company":"bioforward.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3366326},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}