{"id":3776494,"url":"https://alion.io/job/biofuelcircle-information-technology-executive","title":"Information Technology Executive","company":{"id":3795323,"name":"BioFuelCircle","domain":"biofuelcircle.com","url":"https://alion.io/company/biofuelcircle","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"Windows","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-04T17:32:55Z","employer_posted_date":null,"last_verified_at":"2026-11-04T17:32:55Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Role Overview:\nThe IT Support Executive will be responsible for providing end-user technical support, maintaining IT assets, and ensuring smooth day-to-day operation of desktops, laptops, peripherals, and collaboration tools across BiofuelCircle locations.\n\nResponsibilities:\nAsset & Inventory Management \nMaintain accurate records of IT assets including allocation, movement, and returns.\nAssist in periodic asset audits and compliance checks.\nCo-ordinate with vendors for repairs, replacements, and warranty support.\n\nMicrosoft 365 & Collaboration Tools Support \nProvide end-user support for:\nOutlook, Teams, OneDrive, SharePoint\nAssist in basic user account management activities under guidance.\nIncident & Request Management\nPrioritize issues based on impact and urgency as per SLA.\nEscalate unresolved or complex issues to the IT Support Manager or relevant teams.\n\nEnd-User Support & Desktop Operations \nProvide Level 1 / Level 2 support for end users.\nConfigure, deploy, maintain, and support:\nDesktops, laptops, printers, scanners\nMobile devices, tablets, and accessories\nDiagnose and resolve issues related to:\nWindows OS, basic android (good to have macOS)\nApplication software (Microsoft Office business apps)\nHandle user on-boarding and off-boarding activities (device setup, access provisioning, and handover)\n\nIdeal Candidate Profile:\nBachelor's Degree in relevant field\nMobile Device Management, M365 Administration, IT Asset Management,\nAbility to explain technical issues clearly to non-technical users, Customer-focused, patient, proactive, team player etc.","description_format":"text","description_chars":1575,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Bioenergy","Alternative Fuels"],"lifecycle":[{"event":"open","at":"2026-11-04T23:09:45Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring 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