{"id":3995429,"url":"https://alion.io/job/bios-life-virtual-clinic-operations-manager","title":"Virtual Clinic Operations Manager","company":{"id":4478736,"name":"Bios Life","domain":"bioslife.ai","url":"https://alion.io/company/bios-life","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T18:34:06Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-11T07:43:36Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"About the Company\nBios Life is developing next-generation cancer surveillance technology that modernizes and scales long-term cancer follow-up care. We integrate evidence-based clinical frameworks, technology-enabled workflows, and diagnostics into accessible, high-quality screening and survivorship models. The company is based in Cambridge, Ma with an office in the UK.\nAbout the Role\nBios Life is seeking an experienced Virtual Clinic Operations Manager to build, manage, and scale the operational infrastructure supporting our virtual clinical care model.\nThis is a hands-on role for someone who has operated in a growing virtual care, telehealth, or digital health environment and understands what is required to scale clinical operations without sacrificing patient experience, quality, compliance, or efficiency.\nThe ideal candidate has helped a virtual clinic grow before and can bring that experience to Bios Life. We are looking for someone who can see around corners, identify potential operational bottlenecks before they occur, and build the processes, systems, workflows, and metrics that allow our clinical organization to scale successfully.\nWhat You'll Do\nOwn the day-to-day operations of the virtual clinic, ensuring a seamless experience for patients, providers, and the broader care team.\n\nDevelop and continuously improve scalable workflows across the patient journey, including scheduling, onboarding, care delivery, follow-up, and escalation.\n\nBuild the operational infrastructure needed to support increasing patient and provider volume.\n\nAnticipate capacity constraints and operational bottlenecks and develop solutions before they impact care delivery or patient experience.\n\nPartner with clinical leadership to ensure appropriate provider capacity, scheduling, coverage, and resource allocation.\n\nEstablish and monitor key operational metrics, including patient volume, appointment availability, visit completion, no-show rates, provider utilization, turnaround times, and patient experience.\n\nDevelop SOPs, playbooks, and standardized processes that enable consistent execution as the organization grows.\n\nPartner closely with Clinical, Product, Technology, HR, Finance, and other teams to translate clinical needs into scalable operational solutions.\n\nOptimize the use of the EMR and other clinical technology platforms to improve workflows and reduce unnecessary manual work.\n\nSupport the onboarding and operational readiness of new clinicians and clinical team members.\n\nIdentify opportunities to automate, streamline, and improve clinical operations.\n\nEstablish clear escalation pathways and ensure operational issues are resolved quickly and appropriately.\n\nPartner with clinical and compliance leadership to ensure operations meet applicable regulatory, privacy, documentation, and quality requirements.\n\nSupport the launch of new programs, services, markets, or clinical offerings as Bios Life expands.\n\nBuild and manage the clinic operations team as organizational needs evolve.\n\nWhat We're Looking For\n5+ years of experience in healthcare or clinical operations, ideally within virtual care, telehealth, or digital health.\n\nDirect experience helping scale a virtual clinic or virtual care delivery model strongly preferred.\n\nDemonstrated ability to build processes and infrastructure in a high-growth or rapidly changing environment.\n\nStrong understanding of virtual patient journeys, provider operations, scheduling, capacity planning, and clinical workflows.\n\nExperience working with EMR/EHR systems and virtual care technology.\n\nStrong analytical skills and experience using operational data and KPIs to identify problems and drive decisions.\n\nDemonstrated ability to identify operational risks and bottlenecks before they become significant problems.\n\nExperience developing SOPs, workflows, playbooks, and scalable processes.\n\nStrong project management and cross-functional collaboration skills.\n\nComfortable operating in ambiguity and building structure where it does not yet exist.\n\nExcellent judgment, communication, and problem-solving skills.\n\nStartup or high-growth healthcare experience strongly preferred.\n\nBachelor's degree or equivalent relevant experience.\n\nWhat Success Looks Like\nWithin the first year, this person will have helped Bios Life move from a virtual clinic that relies heavily on individual knowledge and manual coordination to a repeatable, measurable, scalable operating model. We should have clear workflows, defined ownership, meaningful operating metrics, visibility into capacity, and processes that allow us to grow without creating avoidable friction for patients or providers.","description_format":"text","description_chars":4652,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Precision Medicine","Cancer Care Centers"],"lifecycle":[{"event":"open","at":"2026-11-10T01:05:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":227500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.724,"p_room":0.55,"age_days":35,"expected_fill_days":30,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/bios-life-virtual-clinic-operations-manager","json_url":"https://alion.io/job/bios-life-virtual-clinic-operations-manager.json","meta":{"generated_at":"2026-11-11T09:48:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16506,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4478736},"rest":"https://alion.io/mcp/rest/get_company?id=4478736"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbios-life-virtual-clinic-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbios-life-virtual-clinic-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbios-life-virtual-clinic-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bios-life-virtual-clinic-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbios-life-virtual-clinic-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3995429}},{"tool":"search_jobs","arguments":{"company":"bioslife.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3995429},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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