{"id":1743569,"url":"https://alion.io/job/birdeye-account-executive-smb","title":"Account Executive, SMB","company":{"id":41131,"name":"Birdeye","domain":"birdeye.com","url":"https://alion.io/company/birdeye","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":88,"open_postings":40,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Sass","optional":false}],"status":"live","first_seen_at":"2026-08-13T19:10:03Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-19T12:53:29Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":66},"description":"Description\nAbout Birdeye\nBirdeye is the leading agentic marketing platform for multi-location brands.\nCompanies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations - from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level - responding to reviews, updating listings, publishing content, and driving conversions.\nBacked by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list - appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.\nWhat You'll Do:\nWould be dealing with Small Businesses in the North American Market\nWould be handling meetings set by the SDRs\nBuilding and maintaining a solid pipeline for an efficient Middle & Bottom of the Funnel\nPrioritizing Impactful Discoveries, Mastering Demos and High Closures\nMaintain lasting relationships with clients by understanding their focus and anticipating their needs\nCoordinate internal and external resources to expedite workflow\nManage communications for critical deals between upper management and relevant stakeholders\nStay current with company offerings and industry trends\nOversee and achieve organizational goals while upholding best practices\nResponsibilities\nSolve problems for clients by understanding and exceeding their expectations\nIllustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends\nPerform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etc\nIdentify potential bottlenecks prior and come up with solutions to mitigate friction\nFollow up with clients regularly to ensure needs are being met and to identify opportunities\nBuilding a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU\nRequirements\nExperience as a B2B SasS Account Executive to North American markets is mandate\nAbility to manage multiple accounts while seeking new opportunities\nAbility to understand client needs and negotiate costs and services\nProficiency with CRM software and an aptitude for learning new systems\nBachelor’s degree (or equivalent) in business or related discipline\nProficiency in English\nHighly well versed in verbal and written communication\nExperience developing internal processes and filing systems\nWhy You’ll Join Us\nBirdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build - and into how we operate as a team - we’re not just keeping up with the future, we’re defining it.\nHere, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. 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