Manager-L&D

Area(s) of responsibility

Experience-

• 12-15 years of total experience in L&D domain, in IT Services organization, with good understanding of technology landscape
• Person with prior experience/understanding of working with the business units and leadership on understanding the capability development requirements and lead the initiatives for the business would be preferred.

Key Responsibility Areas:

• • Learning Partner for a Business Unit: Responsible to partner with Business to enable capability building / employee upskilling based on the business needs, client requirement and employees needs, this will include the following:
    • Conduct training needs identification exercise every year- re-validate the same every quarter with Business
    • Analyze business structure, skilling needs and work out a capability development strategy for respective business
    • Work closely with Business SPOCs to understand business goals, challenges & suggest solution from Learning perspective
    • Design the role, skill learning journey for employees
    • Effective utilization of business analytics
    • Enable execution of training programs for that unit in collaboration with Academy Teams/External partners
    • Understand Pro-active skilling needs of business & launch programs/initiatives to enable up-skilling proactively
    • Report monthly dashboards to Business on training outlook of the function
    • Lead employee awareness on various L&D initiatives/process/programs for the Unit through Town Halls, Employee forums etc.
    • Ensure completion/penetration of all L&D initiatives for the Business Unit
    • Monthly governance with the leadership.
    • Exploring trends in L&D and bring best practices
    • Represent L&D in internal, external and client audits

Key Skills/Competence (expected Skill level- Advanced)

Must have Skills: L&D domain knowledge, Stakeholder Management &, Communication & Presentation Skills, Analytics & data reporting, Resourcefulness, understanding of learning platforms and learning technologies.

Good to have skills: Solution Orientation, Strategic Mindset, Problem Solving