SRE Monitoring Platform Software Engineer

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

About the team

Bitdeer is building an AI-operated GPU cloud - a global fleet of self-built and OEM-rented data centers running the world's most valuable compute, run by a platform that observes, protects, and operates the fleet. The SRE Platform team builds the monitoring and automation substrate that every other squad - storage, network, GPU, K8S, and L1 operators - depends on. Their signals become the system you help build.

About the role

As an entry-level Software Engineer on the SRE / Monitoring Platform team, you contribute to the NeoCloud SRE platform - the multi-region system that observes, protects, and operates a GPU rental fleet across self-built and OEM-rented data centers. You join a bounded context led by a senior engineer, take well-scoped components from design to production code that ships through GitOps + the CICD release pipeline, follows the Plugin Framework conventions, meets declared SLOs, and stays drift-free.

This is a build + learn role. You write code, write tests, and operate what you build under the guidance of a senior engineer. You participate in on-call as a shadow before taking primary. Within 12 months, you should be delivering components independently within your assigned area and growing toward owning a sub-context.

What you will be responsible for:

• Collection + Storage - help build collection-agent, metrics-store / logs-store / traces-store / profiles-store, enrichment-service, collection-monitor. Write ingestion, query, and storage-path code.
• Alert + Correlation + SLO - contribute to alert-engine-framework, alert-correlation, slo-framework; implement and tune default alert rules.
• Topology + Cluster-Health - contribute to topology-service, cluster-health-rollup, OSS-SRE-tool collection plugins for K8s / Slurm / Ray / Volcano / Kueue / KubeRay.
• Remediation + Workflow + Jobs - help build remediation-actuator, orchestration / workflow components, inspection probes, job-scheduler.
• Observability instrumentation - instrument services with metrics, logs, and traces via OpenTelemetry; build dashboards; write runbooks an on-call can follow.
• Test discipline - write unit / integration / contract tests for everything you ship; participate in chaos and soak tests led by senior engineers.

How you will stand out

• 0-2 years of software engineering experience (new graduates with strong projects or internships welcome).
• Solid fundamentals in one programming language - Go (preferred), Python, Java, or Rust. You can write clean, tested, readable code and explain your design choices.
• CS fundamentals - data structures, algorithms, concurrency, basic networking (TCP / HTTP), and operating-system concepts (processes, threads, I/O). You can reason about correctness and performance.
• Distributed systems basics - you understand the ideas behind idempotency, retries, back-pressure, caching, and eventual consistency, even if you haven't operated them at scale yet. Eagerness to go deep.
• Monitoring / observability exposure - some hands-on with Prometheus, Grafana, Loki, or similar; can write a basic PromQL query and instrument a service. Eagerness to learn the ingest, query, and storage path of a real observability stack.
• Familiarity with Linux and the shell; comfort reading system logs and using standard debugging tools.
• Kubernetes basics - understand Pods, Services, Deployments; have run something on K8s (a project, lab, or internship).
• Git + CI basics - branching, pull requests, and have used a CI pipeline (GitHub Actions, GitLab CI, or similar).
• Test discipline - you write unit and integration tests as a habit, not an afterthought.
• Communication - clear written and verbal English; can write a good PR description and ask good questions.
• Curiosity and a learning mindset - the most important qualifier. You're excited to learn GPU / AI infrastructure, AIOps, distributed systems, and observability at production scale.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

--------------------------------------------------------------------

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.