{"id":3793433,"url":"https://alion.io/job/bitgo-office-manager-and-it-operations","title":"Office Manager and IT Operations","company":{"id":2818,"name":"BitGo","domain":"bitgo.com","url":"https://alion.io/company/bitgo","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":39,"ghost_share":0,"stale_share":0.462,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-11-05T05:37:54Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T03:47:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com.\nWe are seeking an energetic, detail oriented and hands on professional to lead office operations while providing light IT support for our Dubai office. This is a fully onsite role that blends workplace experience, facilities management and first line technical support. The ideal candidate is highly organized, service oriented and comfortable troubleshooting basic technical issues while creating a world class workplace environment.\nResponsibilities\nOffice Operations and Workplace Experience\nManage all administrative and general office needs\nOrder and stock supplies and snacks and manage the lunch program to support daily workplace needs\nOversee local vendors and contractors and ensure service levels are maintained\nServe as the primary contact between the company and building management and ensure all facility needs are met\nPartner with Executive Assistants and leadership on event planning including social events, external events, holiday celebrations and offsite retreats\nWork closely with HR and People Operations on local perks and benefits programs\nGreet visitors and provide a warm and professional experience\nEnsure compliance with workplace safety requirements\nPromote a positive office culture and foster engagement and collaboration\nSupport AV setup and meeting room functionality\nIT Support\nServe as first line IT support for staff including hardware, software, WiFi, printers, email and video conferencing tools\nHandle employee onboarding and offboarding IT setup including account provisioning, permissions, device setup and equipment collection\nMaintain IT asset inventory and track company devices and equipment\nCoordinate with external IT vendors or MSPs and escalate complex technical issues as needed\nSupport basic security practices including MFA setup, access control and device encryption\nMaintain IT documentation and simple troubleshooting guides\nProvide basic macOS troubleshooting and hands on technical support \nBusiness Operations\nPrepare payment instructions for approval and maintain supporting documentation for reconciliation with Finance\nRetrieve corporate records, invoices, and bank documentation in support of statutory audit and regulatory requests\nServe as primary liaison with the corporate secretary on statutory filings, DWTC lodgements, board and shareholder resolutions, and register/officer changes\nRequirements\n5+ years of relevant office operations, facilities or workplace management experience\nBasic IT support experience in a professional environment\nFamiliarity with macOS and common workplace tools and platforms\nExperience working with property management teams\nStrong customer service and hospitality mindset\nDetail oriented problem solver with strong organizational and documentation skills\nStrong project management skills\nAbility to work autonomously while collaborating effectively with cross functional teams\nComfortable communicating with and supporting leadership stakeholder\nInnovative mindset with enthusiasm for new ideas and technologies \nWhy Join BitGo?\nDisrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.\nBenefits:\nCompetitive base salary, bonus and stock options\n100% company paid health insurance for employee and dependents\nFully sponsored work visas\nGreat colleagues and inspiring startup environment\n*Benefits may vary based on location\nCryptocurrencies are the most disruptive change the financial services industry has seen in years. 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