{"id":3382237,"url":"https://alion.io/job/bitgo-operations-associate","title":"Operations Associate","company":{"id":2818,"name":"BitGo","domain":"bitgo.com","url":"https://alion.io/company/bitgo","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":42,"ghost_share":0.024,"stale_share":0.429,"repost_share":0.024,"time_to_fill_p50_days":59,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitcoin","optional":false}],"status":"closed","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T05:28:15Z","board_verified":false,"closed_at":"2026-10-30T05:28:15Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"BitGo is the leading infrastructure provider of digital asset solutions delivering custody wallets staking trading financing and settlement services from regulated cold storage. Since our founding in 2013 we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies BitGo serves thousands of institutions including many of the industrys top brands exchanges and platforms and millions of retail investors worldwide. As the operational backbone of the digital economy BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information visit.\nThis is an onsite role for an Operations Associate in our Dubai office. This role will be part of a team working shifts that will provide operational coverage for BitGo Trust Company. This individual will be responsible for performing high volume complex confidential trust operational activities in accordance with company policies and procedures. Essential duties and responsibilities include but are not limited to:\nResponsibilities\nResponsible for administration and operational support of all accounts under administration\nExperience in KYC and customer due diligence including verifying identities collecting and reviewing documents and assessing risks for Institutional Clients\nMiddle office operations for trade settlements ensuring the timely and accurate confirmation matching and lifecycle management of trades.\nOversee the complete flow of daily transaction processing from initial data input to finalization and reconciliation\nPerform system testing identify discrepancies in data and assist in implementing system enhancements\nProvide operational support for customer support for banking transactions\nProvide timely and accurate responses to both internal & external requests for information\nServe as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Operations\nExemplify a willingness to take on other responsibilities as needed by our Management Team\nRequirements\nAt least 4 years of KYC and customer due diligence or similar role preferably within the financial services or fintech sector\nHighly effective verbal and written communication\nAttention to detail and a commitment to constant improvement\nHighly organized with work tools like emails spreadsheets databases\nExtremely high sense of urgency when servicing external and internal clients\nAnalytical skills positive attitude active listening and problem-solving skills\nAbility to prioritize tasks multi-task and meet deadlines\nA team player with strong judgment and decision making skills\nWhy Join BitGo\nDisrupting an industry takes vision innovation passion technical chops drive to deliver collaboration and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership craftsmanship and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving and who want risks to be part of the team that changes the worlds financial markets.\nBenefits:\nCompetitive base salary bonus and stock options\n100% company paid health insurance for employee and dependents\nFully sponsored work visas\nPaid parental leave Paid vacation\nPaid lunches and snacks\nGreat colleagues and inspiring startup environment\n*Benefits may vary based on location\nCryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and youll be able to look back and say you were part of the team that transformed investing.\n\nRequired Experience:\nIC","description_format":"text","description_chars":3705,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Crypto Wallets","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-28T05:29:45Z"},{"event":"close","at":"2026-10-30T05:28:15Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/bitgo-operations-associate","json_url":"https://alion.io/job/bitgo-operations-associate.json","meta":{"generated_at":"2026-11-01T18:26:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28148,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2818},"rest":"https://alion.io/mcp/rest/get_company?id=2818"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbitgo-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbitgo-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbitgo-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bitgo-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbitgo-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3382237}},{"tool":"search_jobs","arguments":{"company":"bitgo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3382237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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