{"id":414917,"url":"https://alion.io/job/bitsight-professional-services-consultant-2","title":"Professional Services Consultant","company":{"id":11672,"name":"Bitsight","domain":"bitsight.com","url":"https://alion.io/company/bitsight","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-06T21:03:01Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.\nBuilt on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.\nWe invented the cyber ratings industry in 2011\nOver 3000 customers trust Bitsight\nOver 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote\nDo you enjoy working with customers to find creative ways to solve business challenges? Are you excited about cyber security and nurturing relationships with clients? If so, the Consultant role, part of our Professional Services organization, might be a great fit for you.\nBitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.\nBuilt on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.\nWe invented the cyber ratings industry in 2011\n\nOver 3000 customers trust Bitsight\n\nOver 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote\n\nYou drive the delivery of client programs. You execute day-to-day work to advance client objectives, collaborate with internal teams including Analysts, and own your portion of each engagement. You receive clear guidance and direction from Senior Consultants and Managers on strategy, methodology, and quality expectations. This is a great position for someone building consulting fundamentals who is ready to take ownership of client outcomes and grow into larger roles.\nResponsibilities\nExecute daily delivery activities for assigned client programs as scoped by Senior Consultants and jointly defined with clients\n\nOwn accountability for timeliness, quality, and client satisfaction on your assigned deliverables\n\nServe as the primary day-to-day point of contact for your assigned client relationship, providing regular updates and managing expectations\n\nCoordinate with Analysts and other team members to execute client initiatives, troubleshoot issues, and keep work on track\n\nComplete vendor risk assessments in accordance with approved methodologies, client requirements, and internal quality standards\n\nCommunicate findings and recommendations to clients in clear, actionable formats through reports, presentations, or conversations tailored to the audience\n\nCollaborate on cross-functional initiatives with Customer Success, Sales, and Product teams to support client success and surface feedback to internal stakeholders\n\nBecome a power user of Bitsight products, services, and capabilities; ask for help when needed and escalate ambiguous situations to your Senior or Manager\n\nRequirements\n3-5 years of experience in client-facing roles\n\nProven track record in consulting, customer success, support, or sales with strong organizational and project management skills\n\nEagerness to learn about cybersecurity and Third-Party Risk Management (TPRM)\n\nAbility to explain technical concepts to non-technical stakeholders in clear, jargon-light language\n\nCapable of following troubleshooting procedures and working through technical or process issues systematically\n\nExcellent verbal, written, and interpersonal communication skills\n\nStrong planning and organizational abilities; ability to juggle multiple clients or workstreams without losing track of detail\n\nPreferred experience or knowledge in:\nHands-on experience conducting or supporting vendor security assessments, security audits, or compliance evaluations (GRC, internal audit, risk management backgrounds welcome)\n\nDirect experience engaging with vendors or third parties on security topics: collecting questionnaires, following up on findings, or driving remediation conversations\n\nFamiliarity with threat intelligence, external attack surface monitoring, security ratings, or continuous monitoring and how they inform vendor risk decisions\n\nComfort or curiosity with AI tools; experience piloting or adopting AI for research, analysis, or workflow efficiency\n\nSecurity+, ICS2 CC, CISSP, CISM, or similar cybersecurity/information risk certification\n\nExperience in Security Operations Center (SOC) operations, incident response, or security events management\n\nSalesforce and Google Suite\n\nRemote collaboration and teaming tools\n\nBelonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.\nCulture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.\nOpen-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.\nBitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.\nAdditional Information for United States of America Applicants:\nBitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.\nBitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.\nMassachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nQualified applicants with criminal histories will be considered for employment consistent with applicable law.\nThis position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.\nAdditional Information for United States of America Applicants:\nBitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.\nBitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.\nMassachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nQualified applicants with criminal histories will be considered for employment consistent with applicable law.\nThis position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.\nThe anticipated hiring base salary range for this position is US $85,000 to $105,000 annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.","description_format":"text","description_chars":9069,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Threat Intelligence","Information Security","Security Compliance"],"lifecycle":[{"event":"open","at":"2026-09-06T02:50:30Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.646,"p_room":0.36,"age_days":71,"expected_fill_days":36,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":true},"html_url":"https://alion.io/job/bitsight-professional-services-consultant-2","json_url":"https://alion.io/job/bitsight-professional-services-consultant-2.json","meta":{"generated_at":"2026-10-07T00:27:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":719,"day_limit":5000,"remaining_today":4281,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11672},"rest":"https://alion.io/mcp/rest/get_company?id=11672"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbitsight-professional-services-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbitsight-professional-services-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbitsight-professional-services-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bitsight-professional-services-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbitsight-professional-services-consultant-2"}]}