{"id":4037281,"url":"https://alion.io/job/black-box-account-manager-bfsi","title":"Account Manager - BFSI","company":{"id":704481,"name":"Black Box","domain":"blackbox.com","url":"https://alion.io/company/blackbox-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":36,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T17:37:37Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T20:57:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role Description and Responsibilities\nPrimary relationship holder and knowledge expert for large enterprise client(s); accountable to grow revenue and profitability at each client account\nConsistently expands broader and deeper relationships at the client account\nUnderstands client problems and strategies/initiatives at a detailed level\nDevelops, refines and administers client account plan in collaboration with Vertical leaders, Solutions practitioners and architects, and Client delivery managers\nAligns with Marketing to provide account-based marketing targeting\nResponsible for generating new Black Box solution opportunities (ideas) at the client account through deep client knowledge and leveraging Solutions development/sales programs\nFocus on cross-selling across Black Box solution portfolio to grow wallet share\nWorks closely with solution selling team to support the development of and close-win of opportunities\nSupports contractual and client administration at the direction of relevant functional management\nSupports margin improvement initiatives with Delivery Managers/PMs\nSupports order management, procurement, client invoicing, collections and financial planning and analysis functions\nJointly accountable with Delivery management to maintain customer satisfaction; track and report CSAT / NPS\nJob Specifications & Requirements\nMinimum 8 years of experience in client-facing roles or account leadership within IT solutions or management consulting\nSkilled in overseeing and expanding client P&L, with a strong background in CRM programs and account planning\nDeep expertise in the vertical industry is essential\nProficient in selling across various service lines\nOutstanding communication skills, capable of effectively engaging with stakeholders across all levels, both within the company and in client organizations\nExceptionally detail-oriented, with the ability to manage and coordinate all aspects of complex projects\nProven experience with global service delivery models, adept at managing cross-regional operations\nBachelor’s or Master’s degree preferred\nKey Metrics\nQualified contacts created\nAccount plan completion measures\nNumber of opportunities created and average opportunity size\nConversion Rate % to Formal Proposal\nQualified Win Rate %\nOrder Book Value\nGross Margin % As Sold\nRevenue\nGross Profit\nCSAT/NPS scores\nDSO\n#LI - SS1","description_format":"text","description_chars":2364,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Network Equipment","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-10T20:57:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":48,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-10T22:01:00Z"},"pay":null,"html_url":"https://alion.io/job/black-box-account-manager-bfsi","json_url":"https://alion.io/job/black-box-account-manager-bfsi.json","meta":{"generated_at":"2026-11-10T22:01:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":613,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704481},"rest":"https://alion.io/mcp/rest/get_company?id=704481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblack-box-account-manager-bfsi"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblack-box-account-manager-bfsi"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblack-box-account-manager-bfsi"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/black-box-account-manager-bfsi\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblack-box-account-manager-bfsi"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4037281}},{"tool":"search_jobs","arguments":{"company":"blackbox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4037281},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}