{"id":898756,"url":"https://alion.io/job/black-box-business-development-manager-27","title":"Business Development Manager","company":{"id":704481,"name":"Black Box","domain":"blackbox.com","url":"https://alion.io/company/blackbox-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-02T15:39:24Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Key Responsibilities of the role include;\nAcquiring new clients\nOwning, managing and responding to RFQ’s, RFI’s and RFP’s\nDeveloping quotes and proposals in conjunction with the Black Box Solutions team\nManaging selected key accounts\nEstablishing and maintaining client relationships across all levels of the organisation\nManaging contract renewals for selected existing clients\nDevelopment and maintaining an active account plan for key clients\nRunning regular innovation and roadmap sessions with clients\nPitching solutions and services\nEngaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps\nSelling value to avoid discounting\nAchieving and maintaining Vendor certifications\nRigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis\nAchieving quarterly and annual Revenue and Gross Margin targets.\nYou will have the following skills and experience;\nUnderstanding of the business benefits delivered by integrated CX technologies, including Contact Centre, Contact Centre as a Service (CCaaS) platforms and cloud transformation solutions and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions\nHigh level of business and commercial acumen with an in-depth knowledge of the CX industry (contact centre) and its current events\nUnderstanding of, and abides by, the principles and practices of strategic, value-based selling\nIdentifies client needs and translates these into sales opportunities for Black Box\nDevelops and maintains productive relationships with clients, prospective clients, consultants and vendor partners\nExceptional interpersonal, presentation and negotiation skills to engage clients at all levels\nExcellent Communication skills - both written and oral\nThe ability to handle pressure and meet tight deadlines\nStrong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment\n6+ years’ experience with proven track records of exceeding quota and key performance metrics.\nQualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential","description_format":"text","description_chars":2302,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Network Equipment","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-14T10:34:58Z"}],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.606,"p_room":0.9,"age_days":25,"expected_fill_days":49,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/black-box-business-development-manager-27","json_url":"https://alion.io/job/black-box-business-development-manager-27.json","meta":{"generated_at":"2026-10-03T03:38:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3630,"day_limit":5000,"remaining_today":1370,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}