{"id":2573962,"url":"https://alion.io/job/black-box-field-engineer-16","title":"Field Engineer","company":{"id":704481,"name":"Black Box","domain":"blackbox.com","url":"https://alion.io/company/blackbox-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":40,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boyce, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":104000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T22:40:28Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-27T15:43:18Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"At Black Box, our Field Engineers are more than technical experts - they’re innovators, problem solvers, and trusted advisors who help customers unlock the full power of emerging technologies. As a Field Engineer, you will be the technical face of our organization, supporting installations end-to-end, driving solution innovation, and elevating customer confidence through exceptional engineering skilland leadership.\nIf you thrive in fast paced environments, love solving complex technical challenges, and want to work with industry leading technologies, this role is built for you.\nWhat You’ll Do\nBe the Technical Authority\nDeliver hands-on technical expertise throughout the entire project lifecycle - preinstallation, installation, validation, and closeout.\n\nEnsure all Commercial Services systems are designed and functioning to meet customer expectations.\n\nValidate audit remediation efforts and confirm final outcomes to match customer requirements.\n\nLead Innovation & Continuous Improvement\nStay current on emerging technologies through ongoing manufacturer and industry training.\n\nLiaise directly with vendors to track product updates, new applications, and advanced capabilities.\n\nIdentify gaps and propose new solutions or programs that enhance customer experience and expand business opportunities.\n\nElevate Customer Experience\nPartner with senior level customer contacts to understand needs, provide expert guidance, and deliver compelling technical presentations.\n\nBuild trust through responsiveness, clear communication, and exceptional follow-through.\n\nSupport sales, solution engineering, and delivery teams with deep technical insights and mentorship.\n\nAdvance Technology Excellence\nGather, track, and update technical data, tools, resources, and best practices.\n\nTranslate complex technical challenges into practical, scalable solutions for customers.\n\nCommunicate advanced concepts clearly to audiences at all levels - including large groups or executive stakeholders.\n\nAdapt & Contribute\nSupport additional technical tasks as needed to ensure project and customer success.\n\nWhat Helps You Succeed\nYou’ll thrive in this role if you bring:\nA strong ability to work independently and collaboratively across diverse teams.\n\nAnalytical thinking and the curiosity to research and resolve complex technical issues.\n\nStrong project management skills - from planning through execution.\n\nExcellent written and verbal communication skills.\n\nA highly organized, detail-oriented mindset with strong prioritization skills.\n\nRelationship building skills and a customerfirst approach.\n\nProficiency with Microsoft Office and general computer applications.\n\nA valid driver’s license/passport and flexibility to work overtime when needed.\n\nWhat YouBring\nBachelor’s Degree in Construction Management, Engineering or other related disciplines. Relevant experience may be considered in lieu of degree.\n\nMinimum of 5+ years’ experience in the construction industry in a similar role. Experience with large, structured cabling projects and/or data center construction projects highly preferred.\n\nAbility to travel 0-25% depending on project needs.\n\nP referred professional certifications\nOSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)\n\nBICSI TECH\n\nSupervisory Responsibility\nNone - this is a high impact individual contributor role.\n\nWhy Black Box?\nBlack Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.\nEqual Opportunity Employer - Black Box is an equal opportunity employer. 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