Technical Support Engineer

Black Box • Cybersecurity • Information Technology • 1 year ago
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Salary
≈ $12k – $27k per year (Estimated)
Location
In office (Mumbai)
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Black Box

Black Box is a digital infrastructure solutions provider with its headquarters office in Plano, Texas, delivering network and system integration, data centre buildouts, managed services, cybersecurity and its own AV, KVM, networking and cabling products. Founded in 1976 as Expandor and renamed Black Box in 1982, it is now part of India-listed Black Box Limited, formerly AGC Networks, and has around 3,600 staff, more than 1,500 customers and a presence in over 35 countries. It hires infrastructure and unified communications technicians, network and desktop support engineers, data centre programme managers, project coordinators and EHS and logistics staff.
blackbox.com • HQ: Plano, United States • Cybersecurity • Professional Services • Information Technology • 1001-5000 employees • Est. 1976
Role: -Technical Support Engineer (L2)

Skill :-L2

Required Experience:

  • Entry level experience in call Centre routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Centre technologies.
  • Entry level experience in relevant technology.

Preferred Certifications : Associate level certification in different Data Centre technologies such as Cisco, Juniper like JNCIA-JUNOS,JNCIS,JNCIP-SP,JNCIP-ENT,CCNA, CCNP other certifications are added plus.

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