{"id":2846906,"url":"https://alion.io/job/black-sheep-coffee-office-manager","title":"Office Manager","company":{"id":2372407,"name":"Black Sheep Coffee","domain":"blacksheepcoffee.co.uk","url":"https://alion.io/company/blacksheepcoffee","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35000,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46653},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T11:28:11Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T16:27:35Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Office Manager - Black Sheep Coffee\nLocation: Southwark Street, London\nReports to: Interim People Operations Director\nDepartment: People Team Employment type: Full-time\nSalary: Up to £35,000 depending on experience\nRole Overview\nBlack Sheep Coffee is seeking an organised, proactive and service-focused Office Manager to take clear ownership of the day-to-day running and workplace experience of our Southwark Street Head Office. Reporting to the Interim People Operations Director and sitting within the People Team, the role is the central point of contact for Head Office operations and will ensure the space is clean, safe, welcoming, well organised and consistently fit for business.\nThis is a hands-on, full-time office-based role. The successful candidate will combine strong organisation, practical judgement and attention to detail with a commitment to excellent service. They will promote and reinforce agreed Head Office etiquette, act quickly when standards fall short and work effectively with People, Property, IT, Compliance, Finance and other functions.\nKey Responsibilities\nHead Office Operations and Experience\nMaintain high standards across workspaces, meeting rooms, kitchens, communal areas and storage spaces, completing regular checks and resolving day-to-day issues promptly.\nAct as the central point of contact for Head Office and reception queries, meet and greet visitors, notify hosts promptly and provide a professional arrival experience.\nCoordinate access arrangements, passes, keys and visitor procedures, working with People and IT to support new starters and leavers.\nManage breakfast provision, kitchen supplies, stationery and other essential consumables, maintaining appropriate stock levels while controlling waste and cost.\nPromote and reinforce agreed Head Office etiquette and support practical inductions, workplace feedback and initiatives that improve office culture and day-to-day experience.\nMeeting Rooms Meetings and Events\nEnsure meeting rooms are clean, presentable and ready for use; check technology is working, undertake basic troubleshooting, report faults to IT and follow them through to resolution.\nSupport the practical organisation of internal and external meetings, leadership and board sessions, interviews, training and company events, including rooms, refreshments, materials and visitor access.\nProvide reliable on-the-day support for business events and cross-functional initiatives, balancing planned activity with the wider needs of Head Office.\nFacilities Property and Compliance\nManage the cleaning service and other Head Office operational services, setting clear expectations and following up promptly where agreed standards are not met.\nOwn incoming and outgoing post, courier bookings and routine deliveries, and coordinate larger deliveries and contractor access to minimise disruption.\nMaintain a clear office issue log and support Property, which retains ownership of repairs, maintenance and landlord or building-management matters, by coordinating onsite access and activity and following actions through.\nDeliver agreed onsite health, safety and compliance actions and escalate concerns promptly, with Compliance retaining ownership of the framework, policy and formal requirements.\nProvide visitors and contractors with required building, security and safety information; the relevant host or owning function remains accountable for their activity onsite.\nBudget Suppliers and Administration\nManage the Head Office budget responsibly, track recurring costs and expenditure, and provide clear information to the Interim People Operations Director and Finance when required.\nManage suppliers directly supporting daily Head Office operations, holding them accountable for cost, quality, reliability and responsiveness; specialist suppliers remain with the relevant function.\nMaintain practical office procedures, service schedules, supplier details and other records so responsibilities and follow-up remain clear.\nUndertake ad hoc administrative and operational tasks under the direction of the Interim People Operations Director, including coordinating travel bookings for Head Office teams, providing agreed support to other Head Office functions, and assisting with cross-functional projects, events and initiatives as business needs arise.\nRequirements\nProven experience in office management, workplace coordination, facilities, hospitality or a closely related role.\nStrong organisational skills and the ability to manage multiple priorities without losing attention to detail.\nA practical, hands-on approach with strong personal ownership, sound judgement and reliable follow-through.\nClear and confident communication skills, with the ability to reinforce agreed standards and work effectively with colleagues at all levels.\nExperience managing operational suppliers and budgets, with good commercial judgement and a focus on service quality and value.\nConfidence using Microsoft Office, workplace booking systems and other business tools, with the ability to complete basic meeting-room technology troubleshooting.\nDiscretion when handling sensitive information and a sound understanding of workplace health and safety; relevant training is advantageous.\nAble to work full-time from the Southwark Street Head Office and provide occasional flexibility where office activity requires it.\nExperience in a fast-moving, growing or multi-site consumer business is advantageous.\nBenefits\nDiscretionary yearly bonus - up to 15%\nPhone bills reimbursed (up to £50)\nMonthly in-store Coffee Allowance\nQuarterly At-home Coffee Order\n30% discount on food and drink items in all our locations\nFully stocked fridge with breakfast items and soft drinks\nRecognition and rewards through our employee of the month scheme\nPension through NEST\nLong Service Reward Scheme\nEnhanced Maternity Pay\nWeekly cash plan (money when you need it through Stream)\nIncrease your monthly savings with a percentage boost on Build Pots through Stream\nAccess to hundreds of high street retailer discounts through Stream\nAccess to a Financial Coach via Stream\nEmployee Assistance Programme for when you need advice through Hospitality Action\nAccess to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources\nTraining and opportunity to progress your career\nAbout Black Sheep Coffee\nFounded in 2013, Black Sheep Coffee is the fourth-largest coffee chain in the UK, with stores across the UK, the Middle East and the US. We are a fast-growing, entrepreneurial business where people are expected to take ownership, act at pace and continually improve how we operate.\nThis role offers the opportunity to shape the workplace experience at the heart of our Head Office and make a visible impact on colleagues and visitors every day.","description_format":"text","description_chars":6872,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-19T11:28:11Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-23T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.795,"p_room":0.945,"age_days":3,"expected_fill_days":7,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":46653,"is_top_pay":false},"html_url":"https://alion.io/job/black-sheep-coffee-office-manager","json_url":"https://alion.io/job/black-sheep-coffee-office-manager.json","meta":{"generated_at":"2026-10-23T18:34:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2372407},"rest":"https://alion.io/mcp/rest/get_company?id=2372407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblack-sheep-coffee-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblack-sheep-coffee-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblack-sheep-coffee-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/black-sheep-coffee-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblack-sheep-coffee-office-manager"}]}