Donor Centrics Data Analyst

Data Analyst, Associate, donorCentrics ETL

We're seeking a collaborative, detail-oriented Data Analyst to join our donorCentrics ETL team. In this role, you'll transform customer data into standardized reporting structures that power industry-leading fundraising analytics and help nonprofit organizations make informed decisions. This position will work India Hours (Hyderabad) and will operate out of the Customer Success Office.

What You'll Do

As a Data Analyst, you will:

• Transform and standardize customer data by loading, reviewing, interpreting, mapping, and processing biographical and transactional information for donorCentrics reporting and analytics products.
• Ensure data quality and reporting accuracy by investigating data anomalies, troubleshooting incomplete datasets, and researching data requirements and reporting specifications.
• Execute and maintain SQL and PL/SQL processes used to prepare client data for reporting and production workflows.
• Deliver and reconcile diagnostic reports, partnering with customers to review results, address questions, and obtain reporting approval prior to production.
• Manage customer communications throughout the diagnostic and implementation process, helping clients understand data requirements and reporting outcomes.
• Collaborate with project managers, reporting specialists, and other internal teams to meet client commitments and production deadlines.
• Identify opportunities for process improvement, automation, and operational efficiencies while participating in team training and continuous improvement initiatives.

What You'll Bring

• Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Economics, Information Systems, or a related field preferred.
• One to two years of experience in data analysis, ETL operations, database management, or a related analytical role.
• Experience working with relational databases and structured data.
• Proficiency with SQL and data validation techniques.
• Ability to analyze complex data issues and develop practical solutions.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
• Ability to manage multiple priorities in a deadline-driven environment.

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Blackbaud powers social impact through purpose-driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.