{"id":3827131,"url":"https://alion.io/job/blackbaud-senior-salesforce-platform-lead","title":"Senior Salesforce Platform Lead","company":{"id":36535,"name":"Blackbaud","domain":"blackbaud.com","url":"https://alion.io/company/blackbaud","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Visualforce","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:35:25Z","employer_posted_date":null,"last_verified_at":"2026-11-05T18:35:25Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"We’re looking for a Salesforce Platform Lead to own the technical direction of our Sales Cloud and Service Cloud environment. This is a hands-on role. The candidate mentors and guides a team of 5-10 admins and developers. The candidate sets architecture standards, keeps the platform scalable and secure, and maintains a good org health score.\n\nWhat You’ll Do:\nDefine and maintain the Salesforce architecture, data model, and integration patterns across Sales Cloud and Service Cloud\nApply Salesforce best practices and design within platform limits, and track new releases and features for adoption\nSupport the leadership team with build-vs-buy and declarative-vs-code decisions\nLead technical reviews and ensure solutions are scalable, maintainable, and secure\nManage technical debt, org health, and platform limits\nBuild and review Apex, Lightning Web Components, Flows, and integrations\nDesign and implement APIs and integrations between Salesforce and other applications\nDesign and deliver Agentforce use cases\nTroubleshoot complex production issues and performance bottlenecks\nLead, mentor, and grow a team of 5-10 consisting of admins and developers and take responsibility as reporting manager (people manager)\nSet coding standards, code review practices, and testing expectations\nDrive adoption of AI tools (such as Claude) to improve developer productivity, with guidelines for responsible use\nPrioritize and plan work with product owners and business stakeholders\nOwn the CI/CD pipeline and release management: sandbox strategy, version control, deployment, and change management\nEstablish data governance, security model, and access control practices\nManage Salesforce release cycles and assess the impact of seasonal upgrades\nPartner with Sales, Service, and Operations leaders to translate goals into a platform roadmap\n\nWhat You’ll Bring:\n15 years of IT experience, with at least 12 years in the Salesforce ecosystem as a developer, architect, and team lead, including end-to-end implementations and platform governance\nPrior experience as Salesforce Platform Lead and managing the production environment and sandboxes\nExpert-level knowledge of Salesforce best practices, platform limitations, and the latest features\nExpert-level knowledge of Apex, Visualforce, APIs (REST/SOAP/Tooling/Metadata/Bulk/etc.), approval processes, Flows, triggers, Lightning Web Components (LWC), web services, SOQL, SOSL, and Analytics\nHands-on experience with Agentforce and Data Cloud\nExperience with CI/CD processes, tools, and release management\nExperience using AI tools such as Claude to improve developer productivity\nExcellent analytical skills, communication, and stakeholder management\nProven experience leading and mentoring a technical team\n\nPreferred (added advantage):\nExperience with Salesforce CPQ, Revenue Cloud, PSO\nExperience with Salesforce Voice and CTI integrations\nSalesforce certifications such as Application Architect, System Architect, Platform Developer II, Sales Cloud Consultant, Service Cloud Consultant\nFamiliarity with SAFe and Agile delivery\nSkills\nAgentforce, Apex, Data Cloud, LWC, Lightning Web Components, Salesforce, 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