{"id":3760672,"url":"https://alion.io/job/blackbaud-work-management-systems-engineer","title":"Work Management Systems Engineer","company":{"id":36535,"name":"Blackbaud","domain":"blackbaud.com","url":"https://alion.io/company/blackbaud","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Least Privilege","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-04T18:26:06Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T22:55:37Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Blackbaud is seeking an experienced Azure DevOps, Atlassian Jira & GitHub Administrator with deep, practical expertisein administering, configuring, securing, and governing enterprise-grade work management and source control platforms. This role plays a critical part in maturing our engineering work management and software delivery ecosystem, ensuring reliable, scalable, and secure usage of Azure DevOps (ADO), Jira, and GitHub across diverse technical and business teams.This role will help shape standards, drive operational excellence, and ensure data hygiene, access control, security, and governance practices that support engineering, product, and project delivery at scale. You’llpartner closely with cross-functional groups to guide tooling strategy, optimizeprocesses, and improve the day-to-day user experience across ADO, Jira, and GitHub.\nWhat You’llDo:\nPlatform Administration & Governance\nOwn the administration, configuration, and lifecycle management of Azure DevOps, Atlassian Jira, and GitHub, including enterprises, organizations, projects, repositories, teams, boards, workflows, permissions, integrations, and automations.\n\nMaintain alignment with established Azure DevOpsgovernance practices and data hygiene expectations, including support for work item hierarchy, backlog structures, and work tracking standards.\n\nAdminister GitHub Enterprise and organization settings, user and team access, repository lifecycle, licensing, authentication and identity integrations, branch protections and rulesets, audit capabilities, GitHub Apps, webhooks, and GitHub Actions policies using least-privilege and secure-by-default practices.\n\nDefine and enforce usage standards, fields, templates, and workflows to ensure consistency and reliable reporting across teams.\n\nEngineering & Delivery Support\nPartner with product, engineering, and delivery leaders to optimizeusage of work management tools in support of Scrum, Kanban, SAFe, and hybrid methodologies.\n\nProvideexpert guidance on backlog management, user story structures, acceptance criteria alignment, and traceability from ideas to deployments.\n\nEnsure integrations between Azure DevOps,Jira, Git repos, pipelines, and adjacent systems remainsecure, scalable, and well-documented.\n\nUser Enablement & Training\nBuild and deliver training, onboarding materials, and documentation to improve team adoption and maturity of work management practices.\n\nSupport new groups onboarding into ADO and Jira, leveragingbest practices and governance guidance establishedby Azure DevOps Governance teams.\n\nProvide hands-on troubleshooting assistance, coaching, and advisory support to users at all levels.\n\nAutomation, Reporting & Optimization\nDevelop dashboards, queries, filters, workflows, and automations to improve transparency and reduce manual work.\n\nPartner with engineering leadership to ensure high-quality reporting across backlog health, forecasting, velocity, and delivery insights.\n\nEvaluate usage patterns across work management and source control platforms and propose enhancements, policy changes, or standardization opportunities to improve delivery efficiency, developer experience, security, and compliance.\n\nLeverage AI-assisted tools to accelerate delivery and improve quality and actively experiment with emerging capabilities as they evolve.\n\nWhat you'll bring:\n2+ years administering Azure DevOps, Atlassian Jira, and GitHub in complex enterprise environments.\n\nStrong understanding of Agile, Scrum, Kanban, and scaled Agile frameworks.\n\nExperience designing workflows, permission models, project structures, and field configurations.\n\nExperience administering enterprise identity and access controls for GitHub, including SAML single sign-on, SCIM or equivalent user provisioning, team synchronization, role-based access, token and application governance, audit logs, and least-privilege permissions.\n\nProficiencywith ADO Boards, Repos, and Pipelines, plus GitHub organizations, repositories, teams, access models, pull requests, branch protections and rulesets, GitHub Actions, and integrations with Git-based source control and CI/CD tooling.\n\nAbility to partner with engineering teams to ensure accuratework item hygiene, traceability, and progress reporting.\n\nStrong troubleshooting skills across permissions, workflows, automation, and integrations.\n\nExperience creating documentation, onboarding content, and user training programs.\n\nAbility to manage competing priorities and engage with users at all organizational levels.\n\nAble to work flexible hours as required by business priorities.\n\nAbility to deliver work which meets all minimumstandards of quality, security, and operability.\n\nStay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube \nBlackbaud powers social impact through purpose-driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.\nBlackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. 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