{"id":2325836,"url":"https://alion.io/job/blackberry-farm-reservations-agent","title":"Reservations Agent","company":{"id":2431749,"name":"Blackberry Farm","domain":"blackberrycareers.com","url":"https://alion.io/company/blackberrycareers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maryville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-08T23:19:21Z","board_verified":false,"closed_at":"2026-11-08T23:19:21Z","days_open":33,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":33},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\n150 W. Church Ave\nMaryville, TN 37801\nThe Reservations Agent is responsible for ensuring high levels of guest satisfaction while conducting reservation calls, internet reservations, and replying to information and email requests for all Blackberry properties.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.\nResponsible for accepting and entering all phone/e-mail requests for reservations in a professional and timely manner following all Blackberry Farm, LLC and High Hampton policies for each reservation\nResponsible for setting traces, entering and communicating special requests to the rest of the property and checking these daily\nKnowledge of the history of Blackberry Farm, LLC properties and High Hampton, all activities offered and all other components of the guest experience and ensuring this information is correct on all websites\nResponsible for and able to reserve and sell all gift certificate and track them according to policy for Blackberry Farm, LLC properties and High Hampton\nAssist the Reservations Supervisor with reports and daily tasks as assigned\nEnter accurate demographic information into database for marketing and direct mail projects\nEnsure guest requests are fulfilled and expectations are met or exceeded\nOther duties as assigned Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests. EDUCATION and EXPERIENCE\nCollege degree preferred but not required\n1-2 years of experience in sales and customer service preferred\nExcellent telephone skills, typing proficiency, computer experience, and strong organizational skills required\nExperience in Property Management Systems a plus LANGUAGE SKILLS\nMust have excellent verbal and written communication skills\nMust be able to communicate effectively with guests, managers, and team members MATHEMATICAL SKILLS\nBasic mathematical skills and understanding of reporting, statistics, and budgets REASONING ABILITY\nMust be able to exercise judgment and make decisions based on job knowledge and awareness of company goals PHYSICAL DEMANDS\nMust be able to sit for long periods, work extensively on the computer and phone while multi-tasking to complete daily responsibilities\n90% computer and phone work\nMust be able to operate a company vehicle or golf cart safely WORK ENVIRONMENT\nGeneral Office","description_format":"text","description_chars":2651,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-12T07:20:11Z"},{"event":"close","at":"2026-11-08T23:19:21Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/blackberry-farm-reservations-agent","json_url":"https://alion.io/job/blackberry-farm-reservations-agent.json","meta":{"generated_at":"2026-11-10T07:53:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18332,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2431749},"rest":"https://alion.io/mcp/rest/get_company?id=2431749"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblackberry-farm-reservations-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblackberry-farm-reservations-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblackberry-farm-reservations-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blackberry-farm-reservations-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblackberry-farm-reservations-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2325836}},{"tool":"search_jobs","arguments":{"company":"blackberrycareers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2325836},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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