{"id":3321620,"url":"https://alion.io/job/blackhawk-network-senior-software-engineer","title":"Senior Software Engineer","company":{"id":1760011,"name":"Blackhawk Network","domain":"blackhawknetwork.com","url":"https://alion.io/company/blackhawknetwork","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":168},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Copilot","optional":false},{"name":"JavaScript","optional":false},{"name":"New Relic","optional":false},{"name":"React.js","optional":false},{"name":"Splunk","optional":false},{"name":"AWS","optional":true},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-10-27T00:39:05Z","employer_posted_date":null,"last_verified_at":"2026-10-27T00:39:05Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.\n\nAbout the Role\nWe are looking for a Senior Software Engineer with 4+ years of experience, to join our Servicing Engineering team and help build a next-generation, AI-powered servicing platform.\nThis role focuses on designing and building intelligent, scalable servicing systems - including AI assistants, agentic workflows, and platform APIs - while also improving observability, reliability, and performance across core backend services.\nThis is a hands-on role for engineers who enjoy combining strong backend engineering with AI-driven innovation and modern platform practices.\n\nWhat You'll Work On\nCore Backend Engineering\nDesign and build backend services using Java and Spring Boot\nDevelop secure, scalable APIs for servicing workflows and integrations\nContribute to frontend experiences using React or modern JavaScript frameworks (preferred, not mandatory)\nOwn features end-to-end, including design, development, testing, deployment, and production readiness\nAI-Powered Servicing Platform\nBuild AI-driven servicing capabilities, including:\nAI assistants and chat-based self-service experiences\nAgentic AI workflows that execute multi-step actions safely and reliably\nDesign and develop platform APIs that expose servicing capabilities to:\nWeb and mobile experiences\nInternal tools\nPartner and external AI agents\nRapidly prototype ideas and validate them through POCs and experiments, taking successful concepts into production\nObservability & Reliability\nInstrument services using New Relic, Splunk, and OpenTelemetry\nImprove end-to-end transaction visibility across distributed systems\nCollaborate with platform and reliability teams to improve:\nTelemetry consistency\nIncident detection and diagnosis\nPerformance, scalability, and uptime\nWhat We're Looking For\nRequired\nStrong experience with Java and Spring Boot\nExperience building and operating production-grade backend systems\nAI-first mindset, with hands-on use of tools like GitHub Copilot or similar\nPractical exposure to building or experimenting with:\nAI chatbots or assistants\nAgentic AI or AI-driven workflows\nExperience with observability and telemetry, including:\nNew Relic (APM, metrics, tracing)\nSplunk (logs and analysis)\nAbility to prototype quickly, learn fast, and iterate confidently\nNice to Have\nFrontend experience with React or other modern JavaScript frameworks\nExposure to AWS cloud services, especially those related to AI or scalable backend systems\nFamiliarity with platform engineering concepts such as:\nFeature flags and canary deployments\nAPI versioning and governance\nHigh-availability and scalable architectures\n\nWhat Makes This Role Interesting\nOpportunity to work on real-world AI systems, not just demos or experiments\nBuild enterprise-grade agentic AI that performs real actions, not just conversations\nHigh-impact work on customer experience, operational efficiency, and platform scalability\nStrong emphasis on engineering quality, observability, and reliability\nA role where AI is a core part of how engineering gets done, not an add-on\n\nResponsibilities\n\nCore Backend Engineering\nDesign and build backend services using Java and Spring Boot\nDevelop secure, scalable APIs for servicing workflows and integrations\nContribute to frontend experiences using React or modern JavaScript frameworks (preferred, not mandatory)\nOwn features end-to-end, including design, development, testing, deployment, and production readiness\nAI-Powered Servicing Platform\nBuild AI-driven servicing capabilities, including:\nAI assistants and chat-based self-service experiences\nAgentic AI workflows that execute multi-step actions safely and reliably\nDesign and develop platform APIs that expose servicing capabilities to:\nWeb and mobile experiences\nInternal tools\nPartner and external AI agents\nRapidly prototype ideas and validate them through POCs and experiments, taking successful concepts into production\nObservability & Reliability\nInstrument services using New Relic, Splunk, and OpenTelemetry\nImprove end-to-end transaction visibility across distributed systems\nCollaborate with platform and reliability teams to improve:\nTelemetry consistency\nIncident detection and diagnosis\nPerformance, scalability, and uptime\n\nWe seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.\nEmployment is contingent upon the successful completion of a background check.","description_format":"text","description_chars":5217,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-27T08:10:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-10-27T17:02:11Z"},"pay":null,"html_url":"https://alion.io/job/blackhawk-network-senior-software-engineer","json_url":"https://alion.io/job/blackhawk-network-senior-software-engineer.json","meta":{"generated_at":"2026-10-27T17:02:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760011},"rest":"https://alion.io/mcp/rest/get_company?id=1760011"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblackhawk-network-senior-software-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblackhawk-network-senior-software-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblackhawk-network-senior-software-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blackhawk-network-senior-software-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblackhawk-network-senior-software-engineer"}]}