Sales Development Specialist
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
The Sales Development Specialist supports European sales efforts. Our marketing activities generate leads - businesses looking to keep their personnel safe. The Sales Development Specialist is our front-line ambassador who manages inbound enquiries with the highest attentiveness, taking time and care to present how our solutions solve real-world safety problems. The outcome of this process is a stream of qualified customer opportunities that transition to our account owners for further relationship-building, product evaluation and sales. support other sales activities, customer order processes and customer engagement programs.
Key Responsibilities
- Present our solutions, answer questions and assess customer needs.
- Demonstrate Blackline technology and solutions to client teams via online meetings.
- Identify, capture and communicate the customer opportunities for the next stage of the sales process.
- Pass qualified leads to sales.
- Cultivate and follow up with inbound leads and contacts we met at trade shows and events.
- Ensure our CRM is up-to-date with relevant customer info for every pre-qualified lead.
- Ownership and maintenance of records in the CRM for customers and distributors.
- Keep track of lead metrics, conversions and other sales-related reporting.
- Determine time for conversion and what influences the time (industries, products, etc.).
- Run lead warm-up report daily to determine follow-ups required.
- Run SQL to distributor report weekly to determine which distributors to follow up with on leads that have been passed.
- Assist with order entry, including ownership of Blackline’s lease process.
- Support outbound lead generation to develop leads and pass them to Sales Managers (some cold calling required).
- Assist with completion of Tender requests.
- Assist with back up to sales support (RFQ processing).
About You
- Minimum 3 years' experience as an Inside Sales Representative or similar role.
- High school diploma or equivalent required; post-secondary certificate or diploma in sales, business, or marketing preferred.
- An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone.
- Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them.
- The desire to grow professionally, to help drive sales and grow the business.
Total Rewards
At Blackline Safety, we offer more than just a job-we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include:
- Competitive base salary and annual compensation review
- Comprehensive health and dental benefits*
- Mental health and wellness support
- Flexible work arrangements and hybrid work model for eligible positions
- Paid vacation, personal and sick days*
- Professional development opportunities
- Education funding
- A collaborative, inclusive, and mission-driven culture
- Exclusive access to perks and discounts
- A flexible ‘Dress for Your Day’ environment
*Eligibility and coverage vary by employment type and region.
Diversity, Equity & Inclusion
Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.
If you require accommodation during the recruitment process, please contact us at [email protected]. We are committed to ensuring an accessible and equitable experience for all candidates.
Join Us
If you’re passionate about technology, safety, and making a difference, we’d love to hear from you. Apply today and help us build a safer, more connected world.
Unauthorized Recruitment Communication Alert
We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.
Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.
Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.