{"id":3311751,"url":"https://alion.io/job/blackrock-associate-preqin-client-success-2","title":"Associate, Preqin Client Success","company":{"id":5262,"name":"BlackRock","domain":"blackrock.com","url":"https://alion.io/company/blackrock","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":101000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true},{"name":"YouTube","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T22:43:15Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About this role\nYour team\nPreqin Client Experience (CX), part of the Preqin Client Management organization within the Aladdin Client Business, is focused on maximizing product value and delivering an exceptional client experience. The team acts as a group of consultative domain experts, helping shape client workflows and drive adoption of Preqin’s solutions across client organizations.\nWe partner closely with Client Engagement, Product, Data, and the broader Aladdin ecosystem to deliver a cohesive, high-quality experience that reflects BlackRock’s commitment to operational excellence, innovation, and client centricity.\nYour role and impact\nThe Associate Client Success Manager role within Client Experience plays a critical role in shaping how clients leverage Preqin’s data, insights, and products. This is a consultative, subject-matter expert role focused on advising clients on private markets data, optimizing workflows, and expanding Preqin’s footprint within their organizations.\nYou will build strong cross-functional relationships, translate data and product expertise into actionable guidance, and proactively identify opportunities to improve adoption and the client experience. In partnership with Client Engagement, you will help reduce friction, identify risks and opportunities, and ensure clients realize the full strategic value of Preqin’s solutions.\nYour responsibilities\nIn every role at BlackRock, you'll be expected to apply sound judgement and critical thinking to solve complex problems, adapt as the business evolves, and combine the curiosity to explore new approaches and technologies with the rigor to challenge the results. The scope of this role also includes the following responsibilities:\nBuild consultative partnerships with client subject-matter experts, super-users, and key stakeholders, developing a deep understanding of their objectives and workflows to align Preqin’s capabilities, shape best practices, and maximize strategic value.\nPartner with Client Engagement across onboarding, adoption, and renewal, proactively using client usage and engagement insights to identify adoption opportunities, potential churn signals, and areas of friction.\nDevelop deep expertise in Preqin’s data and its application across client workflows and analytics, alongside foundational knowledge of eFront and Aladdin, to resolve complex client enquiries and recommend workflow improvements.\nCollaborate with Client Engagement, Sales, and the broader Aladdin Client Business to identify growth opportunities and deliver a cohesive, high-quality client experience.\nPartner with Product, Data, and Engineering to resolve issues, surface recurring client feedback, and contribute the client voice to roadmap discussions, while improving internal processes and knowledge sharing.\nYour experience\nBring 3+ years of experience in Client Success, Account Management, or another client-facing role within private markets, financial services, SaaS, technology, or a related industry.\nDemonstrate initiative and independence, with a solutions-oriented approach that turns product and client-journey friction into opportunities for improvement while supporting peers.\nBuild strong internal and external relationships through a collaborative and transparent approach, communicating with clarity and confidence to encourage cross-functional alignment.\nThrive in an entrepreneurial environment, demonstrating resilience and agility when navigating ambiguity and changing priorities.\nBring full professional proficiency in English; professional proficiency in Italian, French, and/or German is a plus.\nOur benefits\nTo help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.\nOur hybrid work model\nBlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.\n\nGuidance on AI use for candidates\nAt BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.\nAbout BlackRock\nAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.\nThis mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.\nTo learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.\nBlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.","description_format":"text","description_chars":6496,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced (C1)","optional":false},{"language":"German","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible time off","Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services","Asset Management & Funds","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-27T03:38:15Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.836,"p_room":0.9,"age_days":19,"expected_fill_days":29,"reasons":["conf:4","velocity","win:mid","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/blackrock-associate-preqin-client-success-2","json_url":"https://alion.io/job/blackrock-associate-preqin-client-success-2.json","meta":{"generated_at":"2026-10-29T00:36:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5262},"rest":"https://alion.io/mcp/rest/get_company?id=5262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblackrock-associate-preqin-client-success-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblackrock-associate-preqin-client-success-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblackrock-associate-preqin-client-success-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blackrock-associate-preqin-client-success-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblackrock-associate-preqin-client-success-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3311751}},{"tool":"search_jobs","arguments":{"company":"blackrock.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3311751},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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