Site Reliability Engineer, Associate

About this role

Role Responsibilities

• Take ownership of project priorities, deadlines and deliverables using Agile methodologies
• Understand and refine business and functional requirements.
• Hands on approach to getting work done, this will be a role that requires a “roll your sleeves” up mentality
• Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others.
• Drive priority setting of the engineering teams
• Improve Engineering culture by encouraging continuous focus on reliability across the entire application lifecycle
• Proactive participant in architectural and design decisions
• Design and implement end-to-end monitoring solutions for Application and Infrastructure components, based on cutting edge SLO-based telemetry tools
• Drive the engineering of capacity management and demand forecasting solutions
• Act as a culture carrier and leader, passing on SRE knowledge and best practices to the engineering team
• Drive detailed root cause investigations for production incidents with rigorous focus on issue avoidance
• Create/coordinate retros for significant incidents
• Additional core engineering functions, such as adding custom Telemetry metrics to the code base of in-scope Applications
• Anticipate new opportunities to continuously evolve the resiliency profile of scoped Applications and Infrastructure

Skills/Qualifications

Must Have

• B.S. / M.S. degree in Computer Science, Engineering or a related team with 4 - 6 years of experience
• Experience with troubleshooting performance issues
• A passion for providing engineering support for highly available, performant full stack applications with a “Student of Technology” attitude
• Experience with CI/CD practices
• Passion to work in a team-environment, multi-tasking and effective communication skills
• Excellent analytical, problem-solving and debugging skills
• Demonstrated ability to build positive relationships
• Self-motivated
• Knowledge of software development methodologies (analysis, design, development, testing) and basic understanding of Agile / Scrum methodology and practices
• Good hands-on object-oriented programming experience in Java, including proficiency in object-oriented principles and design patterns
• Experience with Telemetry solutions and use cases - Log monitoring, performance monitoring and visualization tools like Grafana
• Exposure to Infrastructure platform problem solving

Good to Have

• Understanding of Agile work environments, including knowledge of GIT, CI/CD, and one scripting language like Perl, Python etc.
• Experience with automated configuration management tools
• Experience with AI or ML for problem solving or improve developer experience
• Knowledge of trade life cycle and settlements will be a plus

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.