{"id":2526637,"url":"https://alion.io/job/blacksmith-account-manager","title":"Account Manager","company":{"id":103154,"name":"Blacksmith","domain":"blacksmith.agency","url":"https://alion.io/company/blacksmith-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA","ZA"],"hiring_countries_total":3,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":512},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-09-18T15:51:25Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-14T19:24:12Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Senior Account Manager\nLocation: Remote (US/CA/RSA)\nDepartment: Sales\nReports to: Head of Sales\nRole Type: Full Time\nAbout the Role\nThis is the first Senior Account Manager seat at Blacksmith. You inherit a live book and own one job: find the work our clients already need and sell it to them. Not a service desk. Not a status-report machine. A seller who happens to own the accounts.\nWe have built a book a significant book of business in recurring revenue across website support, PPC, SEO, GEO, GMB and traditional marketing programs, managed until now by project managers, strategists and sales in the gaps between everything else they do.\nWith this, we are now hiring a hunter who wants a warm territory.\nWhat You Will Own\nAccount Growth\nBuild and execute an account plan for every client in your portfolio\n\nKnow what they sell, what they are trying to do next year and where Blacksmith should be in that picture\n\nBring them the proposal before they think to ask\n\nCommercial Ownership\nScope, quote, negotiate and close, carrying every deal from signal to signature in Salesforce\n\nNo handing warm leads to someone else to close\n\nAccount Leadership\nQuarterback the relationship alongside Project Managers and Strategists who own delivery\n\nRun quarterly business reviews built on real performance data, ending in a recommendation with a number attached\n\nSpot churn risk early and handle renewals without drama\n\nKeep Salesforce current without anyone asking\n\nWhat You Need to Bring\n5+ years managing and growing a book of business in account management, client services or a hybrid seller role, across multiple industries\n\nA real number you carried and hit, with specifics on what you closed against it and how you built the pipeline\n\nMarketing fluency: a credible conversation about paid search, organic visibility, conversion and what a redesign actually buys a client\n\nCommercial confidence in scoping, pricing and negotiation, with no flinching when it is time to ask for the business\n\nAccess to senior stakeholders, the CMO or VP of Marketing, not just the marketing coordinator\n\nSelf-direction. This is the first seat of its kind here. Nobody is building your pipeline for you\n\nMarketing Agency experience required, selling retainer and project work side by side, Salesforce and a background that includes a hunting seat before an account management seat.\nWhat This Role Is Not\nIt is not a support or service desk seat. It is not passive renewal management. It is not a title upgrade for a client services manager who wants to stop selling. It is not micromanaged, which is a benefit and a requirement at the same time.\nIf the words quota and commission make you uncomfortable, this is the wrong seat.\nCompensation\nBase salary plus commission on expansion and new project revenue you close, with tiered rates that scale as you clear gates. Full details covered in your first conversation with our Head of Sales.","description_format":"text","description_chars":2917,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-14T12:24:50Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.713,"p_room":0.75,"age_days":26,"expected_fill_days":30,"reasons":["conf:3","win:late"],"computed_at":"2026-10-14T22:34:18Z"},"pay":null,"html_url":"https://alion.io/job/blacksmith-account-manager","json_url":"https://alion.io/job/blacksmith-account-manager.json","meta":{"generated_at":"2026-10-14T22:34:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30436,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":103154},"rest":"https://alion.io/mcp/rest/get_company?id=103154"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblacksmith-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblacksmith-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblacksmith-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blacksmith-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblacksmith-account-manager"}]}