{"id":1173835,"url":"https://alion.io/job/blank-street-general-manager-durham","title":"General Manager | Durham","company":{"id":668759,"name":"Blank Street","domain":"blankstreet.com","url":"https://alion.io/company/blankstreet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":35,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":745},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T09:33:39Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-15T17:12:38Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Us\nAt Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.\nWho You Are\nYou are both a coach and an operator. You build and develop a high-performing team, drive strong commercial performance, and create a culture where your people thrive. You bring clarity and energy to your team by turning strategy into consistent daily execution.\nYou do this through:\nRunning a single store, setting the standard for performance, engagement, and brand excellence.\nCoaching, mentoring, and developing teams, ensuring every store runs with energy and accountability.\nDriving customer engagement and brand loyalty, making Blank Street a go-to spot in every neighborhood.\nOwning P&L performance, using data to make strategic business decisions.\nWhat You’ll Own\nBuild and Grow High-Performing Teams\nHire, train, and develop top talent, creating clear career pathways.\nFoster a culture of ownership and accountability, ensuring consistency across stores.\nEmpower teams with strong leadership, hands-on coaching, and structured development.\nDeliver a World-Class Customer Experience\nSet the bar for hospitality and service, ensuring every visit is exceptional.\nLead NPS improvement initiatives, continuously raising the standard of customer satisfaction.\nEnsure every store reflects the Blank Street brand, from service quality to store design.\nDrive Commercial and Financial Success\nTake full P&L ownership, ensuring stores hit sales, labour, and profitability targets.\nUse data-driven strategies to maximise revenue, improve efficiency, and reduce waste.\nImplement sales-driving initiatives that increase customer spend, repeat visits, and brand loyalty.\nEnsure Operational Excellence and Compliance\nExecute consistently across stores, maintaining efficiency and structure.\nBuild a strong compliance culture, ensuring all health, safety, and food standards are met.\nRefine processes to improve workflow, speed of service, and operational performance.\nBe Part of Something Big\nLead Blank Street’s expansion, overseeing new store openings and scaling operations.\nWork cross-functionally with operations, finance, and people teams to drive innovation and growth.\nSet the pace, inspire teams, and create an environment where people and stores thrive.\nThis isn’t just a General Manager role, it’s an opportunity to lead, scale, and build something bigger.\nRequirements\nThis full-time leadership role requires 40 hours per week across five days. You’ll have the autonomy to manage your schedule while ensuring strong store performance. Peak trading days are typically Friday to Sunday, and being available during these times will be key to supporting your teams when it matters most.\nBenefits & Perks\nPrivate health and dental insurance\n33 days annual leave, along with an additional paid day a year ‘to start something extraordinary’ and pursue a passion\nA salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical\nExclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! \nGreat culture with regular team events","description_format":"text","description_chars":3494,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Dental insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-09-24T09:57:38Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-15T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.302,"p_room":0.35,"age_days":20,"expected_fill_days":9,"reasons":["conf:0","stale_co","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/blank-street-general-manager-durham","json_url":"https://alion.io/job/blank-street-general-manager-durham.json","meta":{"generated_at":"2026-10-15T20:55:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31752,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668759},"rest":"https://alion.io/mcp/rest/get_company?id=668759"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblank-street-general-manager-durham"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblank-street-general-manager-durham"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblank-street-general-manager-durham"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blank-street-general-manager-durham\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblank-street-general-manager-durham"}]}