{"id":794346,"url":"https://alion.io/job/blaxel-forward-deployed-engineer-fde","title":"Forward Deployed Engineer (FDE)","company":{"id":670168,"name":"Blaxel","domain":"blaxel.ai","url":"https://alion.io/company/blaxel","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Go","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Rust","optional":false},{"name":"TypeScript","optional":false},{"name":"AI Agents","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-05-14T18:52:57Z","employer_posted_date":"2026-05-14","last_verified_at":"2026-10-13T19:18:45Z","board_verified":true,"closed_at":null,"days_open":152,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":151},"description":"We're looking for a world-class Forward Deployed Engineer to help strategic customers deploy Blaxel in real production environments.\nYou will work directly with customer teams, founders, and Blaxel's Product & Engineering teams to turn ambiguous requirements into working systems: integrations, deployment plans, debugging workflows, runbooks, examples, and product fixes.\nThis is a hands-on engineering role with direct customer ownership. Some days you'll be onsite at customer’s office mapping a customer's architecture and success criteria. Other days you'll be deep in code debugging an agent deployment, agent-LLM networking behavior, or sandbox runtime issues.\nThe best person for this role can build trust in a room, then earn it again by shipping the solution.\nWhat you'll do\nWorking side by side with our customers and interacting closely with Blaxel’s Product & Engineering teams, you’ll own the technical path from customer issues to successful deployment.\nLead end-to-end technical discovery & implementation for strategic customer deployments.\n\nEngage directly with customer stakeholders (from engineering teams to executives) to understand their issues, architecture constraints and success criteria.\n\nBuild on Blaxel platform APIs, SDKs, sandboxes, CI/CD systems, observability tools, as well as customer infrastructure.\n\nEnsure customer success and retention by improving their workloads reliability, performance, cost, and operational visibility.\n\nBring customer learnings back into product and engineering with enough technical detail to shape roadmap decisions.\n\nWho you are\nCustomer-obsessed builder: You enjoy working directly with users and shipping solutions that solve real problems while ensuring retained success for the Blaxel product.\n\nStrong engineer: You can write production code, navigate unfamiliar codebases quickly, and make pragmatic technical tradeoffs.\n\nSystems generalist: You are comfortable moving between APIs, cloud infrastructure, containers, networking, observability, and application logic.\n\nFast in ambiguity: You can turn incomplete context into a concrete plan, then iterate as you learn.\n\nExcellent communicator: You can explain tradeoffs clearly, align stakeholders, and keep momentum during tense debugging sessions.\n\nHigh ownership: You don't stop at diagnosis. You drive problems through implementation, validation, documentation, and follow-up.\n\nSkills and experience\nStrong proficiency in TypeScript/Node or Python. Experience with Go, Rust, or systems-level engineering is a plus.\n\nExperience building and shipping production software, ideally in backend, infrastructure, cloud, developer platform, or AI product environments.\n\nComfort with APIs, Docker, Kubernetes or similar orchestration, AWS/GCP/Azure, Linux, networking fundamentals, and CI/CD.\n\nUseful context includes agent frameworks, sandboxes, LLM applications, model-provider routing, eval workflows, vector databases, workflow orchestration, SSO/RBAC, security reviews, private networking, or compliance constraints.\n\nPrior forward-deployed, solutions, platform, customer engineering, founding engineer, or high-context consulting experience is helpful but not required.\n\nAbout Blaxel\nBlaxel is AWS for AI agents. We're building a new kind of cloud optimized specifically for the demands of agentic AI, powered by a purpose-built serverless compute engine delivering sub-25ms cold starts.\nWe process billions of AI agent requests and power the infrastructure behind coding agents and background AI systems for top AI startups. Traditional clouds weren't built for agentic workloads. 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