Dispatcher

Dispatcher

Layton, Utah 

If you enjoy balancing logistics, communication, and administrative responsibilities, this is an exciting opportunity to play a key role in keeping our operations running smoothly and efficiently.  

PURPOSE

Assigns motor vehicles and drivers for conveyance of building materials by performing the following duties.  Ensures the accurate and efficient processing of customer orders from entry through final delivery.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Compiles list of available vehicles.

Assigns vehicles according to factors such as length and purpose of trip, freight or passenger requirements, and preference of user.

Assigns orders to lift operators to be pulled from inventory.

Issues keys, record sheets, and credentials to drivers.

Records time of departure, destination, cargo, and expected time of return.

Investigates overdue vehicles.

Directs activities of drivers by two-way radio.

Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.

Maintains record of mileage, fuel used, repairs made, and other expenses.

Establishes service or delivery routes.

Assigns helpers to drivers.

Daily Coordination & Communication 

Order Documentation & Processing

Order Tracking and Completion 

Preparation & Organization 

Shipping & Order Fulfillment Support

General Administrative Support

Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience.

COMPETENCIES

Ability to read, analyze, and interpret general technical procedures, or governmental regulations.  Ability to write basic business correspondence.  Ability to effectively present information and respond to questions from employees, customers, and members of management.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. 

The employee is occasionally required to stand.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions.

The noise level in the work environment is usually moderate.