{"id":3057636,"url":"https://alion.io/job/blibli-junior-it-support-staff","title":"Junior IT Support Staff","company":{"id":49929,"name":"Blibli","domain":"blibli.com","url":"https://alion.io/company/blibli","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1104},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-22T04:32:23Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T06:48:36Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the Role\nBlibli OMG is part of Blibli’s expanding retail ecosystem, focused on delivering seamless in-store experiences and keeping our operations running smoothly. As our retail network continues to grow, reliable IT support plays a crucial role in ensuring stores and teams can operate efficiently.\nAs a Junior Technical Support, you will be responsible for supporting day-to-day IT operations across our retail stores and internal teams. You will ensure that hardware, software, and network systems are properly set up, maintained, and functioning - helping teams work without interruption. This role is ideal for someone who enjoys hands-on technical work, problem-solving, and continuous learning in a fast-paced retail environment.\nYour contribution will directly support Blibli OMG’s operational excellence and growth, enabling smooth store operations and efficient internal systems.\n\nWhat You’ll Do\nTroubleshoot and fix issues with computers, printers, and software\nHelp users connect to the network (Wi-Fi or wired) and solve small network-related problems\nHandle basic networking (TCP/IP, subnetting) and assist with installing CCTV & NVR systems\nSet up laptops, desktops, printers, and other hardware for new users\nInstall and configure company-approved software\nKeep IT equipment inventory and location records up to date\nPerform regularly scheduled IT maintenance activities to ensure system reliability.\nQualification\nStrong communication skills - you can talk tech in a way that everyone understands\nTeam player, but also great at working independently\nResponsible, detail-oriented, and proactive in spotting and solving issues\nOpen to learning new technologies and growing your skills\nNice to have: Certifications like CCNA, MTCNA, or similar tech credentials\nWhy You’ll Love Working Here\nAt Blibli OMG, we believe smooth operations start with strong technical support. You’ll work with collaborative teams who value learning, ownership, and continuous improvement. This is a place where your technical skills make a real impact - and where you’ll have the opportunity to grow as the retail business grows.","description_format":"text","description_chars":2128,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-22T04:32:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.902,"p_room":1,"age_days":2,"expected_fill_days":7,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/blibli-junior-it-support-staff","json_url":"https://alion.io/job/blibli-junior-it-support-staff.json","meta":{"generated_at":"2026-10-24T11:12:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49929},"rest":"https://alion.io/mcp/rest/get_company?id=49929"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblibli-junior-it-support-staff"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblibli-junior-it-support-staff"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblibli-junior-it-support-staff"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blibli-junior-it-support-staff\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblibli-junior-it-support-staff"}]}