{"id":1312422,"url":"https://alion.io/job/blibli-product-support-senior-staff","title":"Product Support Senior Staff","company":{"id":49929,"name":"Blibli","domain":"blibli.com","url":"https://alion.io/company/blibli","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Support","role_family":"Support","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":76},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-09-26T17:30:56Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-02T04:26:47Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Blibli is on a journey to become Indonesia’s #1 e-commerce platform - built on trust, innovation, and care. We’re creating better experiences for customers, merchants, brands, and sellers through technology, collaboration, and a deep commitment to quality. Here, every idea matters and every action helps us grow stronger together.\nIn B2B business unit, you'll responsible for managing sales and services targeted at other businesses rather than individual consumers. This unit acts as a strategic partner for corporate clients, handling bulk orders, customized product bundles, and competitive pricing. It manages RFQs (Request for Quotations), negotiates with vendors and distributors, ensures stock availability, and provides tailored solutions to meet client needs.\n\nWhat We'll work on Together\nProcess vendor registrations submitted by Product Specialists, ensuring all required information is accurate and properly recorded in the system.\nCreate and monitor the Purchase Order (PO) process, from vendor selection to goods receipt (GR), ensuring compliance with SLAs.\nGenerate and distribute weekly reports on RFQ activities, issued POs, and indent requests.\nCoordinate with Finance to ensure timely invoice settlement, in line with SLA requirements.\nEnsure timely creation and maintenance of SKUs in the system with accurate product information.\nSupport Product Specialists (PS) in handling pricing and stock-related inquiries.\nMaintain and update master data and system records on a daily basis to ensure accuracy and completeness.\nPerform other administrative and operational tasks as assigned by the supervisor.\n Qualifications:\nBachelor’s degree (S1) with a minimum GPA of 3.00 in Business Administration, Management, Accounting, Supply Chain, or related fields.\n1-2 years of experience in administration, purchasing, merchandising support, or supply chain; fresh graduates with relevant internship experience are welcome to apply.\nStrong understanding of procurement processes (RFQ, PO, GR, invoicing) is a plus.\nProficient in Microsoft Excel or Google Sheets for data tracking and reporting.\nDetail-oriented with strong data accuracy and documentation skills.\nGood coordination and communication skills to work with Product Specialists, Finance, and vendors.\nAble to manage multiple tasks and meet tight deadlines in a fast-paced environment.\nFamiliarity with ERP systems or internal purchasing systems is an advantage.","description_format":"text","description_chars":2431,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T17:30:56Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.576,"p_room":0.35,"age_days":36,"expected_fill_days":8,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/blibli-product-support-senior-staff","json_url":"https://alion.io/job/blibli-product-support-senior-staff.json","meta":{"generated_at":"2026-11-02T07:28:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10619,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49929},"rest":"https://alion.io/mcp/rest/get_company?id=49929"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblibli-product-support-senior-staff"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblibli-product-support-senior-staff"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblibli-product-support-senior-staff"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blibli-product-support-senior-staff\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblibli-product-support-senior-staff"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1312422}},{"tool":"search_jobs","arguments":{"company":"blibli.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1312422},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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