{"id":4070064,"url":"https://alion.io/job/blibli-unified-loyalty-program-manager","title":"Unified Loyalty Program Manager","company":{"id":49929,"name":"Blibli","domain":"blibli.com","url":"https://alion.io/company/blibli","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-11T13:08:09Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T00:21:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nBlibli is transforming into a future-ready digital ecosystem where meaningful customer relationships drive long-term growth. Our Loyalty team plays a key role in creating rewarding experiences that increase customer engagement, retention, and lifetime value.\nAs a Loyalty Manager, you will lead the strategy, performance, and continuous evolution of our loyalty program. You'll develop compelling member propositions, build strategic partnerships, and collaborate across Product, CRM, Commercial, and Data teams to deliver engaging customer experiences that strengthen loyalty and business growth.\nWhat You'll Do\nDevelop and execute loyalty strategies to increase member acquisition, engagement, retention, and customer lifetime value. \nMonitor program performance and optimize key metrics such as active members, redemption, repeat purchases, and program profitability. \nBuild and manage strategic partnerships to expand loyalty rewards and member benefits. \nLead cross-functional projects with Product, CRM, Commercial, Engineering, Finance, and Data teams to enhance loyalty experiences. \nOversee day-to-day loyalty program operations, identify process improvements, and drive automation initiatives. \nCoach and develop team members while fostering a customer-centric and continuous improvement culture.\nWhat You'll Bring to the Team\nBachelor's degree in Business, Marketing, Economics, Management, Engineering, or a related field. \nMinimum 5 years of experience in Loyalty, CRM, Customer Marketing, Product, Consulting, or related functions, with at least 2 years leading projects or teams. \nExperience in e-commerce, retail, travel, financial services, or digital businesses is highly preferred. \nStrong analytical skills with the ability to translate customer and business data into strategic initiatives. \nProven experience in stakeholder management, project management, and business case development. \nStrong commercial acumen, presentation, and communication skills. \nProficiency in Excel and PowerPoint; experience with SQL, Tableau, Power BI, or AI tools is a plus.\nWhy You'll Love Working Here\nGreat loyalty programs create lasting customer relationships. At Blibli, you'll have the opportunity to shape how millions of customers engage with our ecosystem, build innovative loyalty experiences, and drive meaningful business impact. Join us as we continue growth - transforming together.","description_format":"text","description_chars":2414,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gift Cards & Loyalty Programs","Fan Engagement","E-commerce Platforms","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-11-11T13:08:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-12T03:38:27Z"},"pay":null,"html_url":"https://alion.io/job/blibli-unified-loyalty-program-manager","json_url":"https://alion.io/job/blibli-unified-loyalty-program-manager.json","meta":{"generated_at":"2026-11-12T03:38:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7924,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49929},"rest":"https://alion.io/mcp/rest/get_company?id=49929"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblibli-unified-loyalty-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblibli-unified-loyalty-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblibli-unified-loyalty-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blibli-unified-loyalty-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblibli-unified-loyalty-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4070064}},{"tool":"search_jobs","arguments":{"company":"blibli.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4070064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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