{"id":2466622,"url":"https://alion.io/job/blick-art-materials-retail-operations-manager","title":"Retail Operations Manager","company":{"id":1754534,"name":"Blick Art Materials","domain":"dickblick.com","url":"https://alion.io/company/dickblick","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Highland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-15T05:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-24T06:21:30Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Operations Manager is to support the Director of Stores and District Managers as liaison between the stores and retail support departments. Secondary responsibility of the position is to execute the directives, policies and procedures of the company to ensure customer service, product sales and profitability. \nResponsibilities:\nWorks directly with the Director of Stores to execute strategies and action plans to ensure business plan objectives are met. \nWork with department managers to “gate keep” projects for the retail stores. Collaborate with department managers to ensure processes and timing of projects fit into the retail calendar and positively impact the business. \nRegular scheduled travel to Blick offices in Galesburg and Highland Park to attend/facilitate meetings. Some travel to stores to work with store teams to identify areas of opportunity to positively impact the business. \nOversee updates to Loss Prevention audits working with our Loss Prevention partner, manage Store Visit Review compliance and updates as required to meet business needs. \nAttend strategic meetings and collaborate with department managers to execute leadership initiatives. \nSupport the District Managers by being a liaison between the retail field and the office staff. \nPartner with the Director of Stores to communicate initiatives to the stores.\nMonitors progress of all training initiatives and regularly communicate with the Store Manager, Human Resources and senior management on progress and needs of the field team. \nUpdate and develop policies and procedures to meet changing business needs.\nEnsure appropriate information is communicated to all field employees in a timely and appropriate manner including; directives, initiatives, general information, feedback, etc.\nCreate tracking to monitor progress of Ops initiatives execution.\nThe position includes all other duties assigned by the supervisor. \nRequirements for the position include:\nBachelor’s degree in business or a related field recommended.\n3-5 years' progressively responsive retail management experience.\n3+ years' experience managing multiple stores. \nBasic computer skills, including email, experience with Microsoft office products, etc.\nAbility to break down complex problems into organized, succinct terms and communicate effectively to cross functional team members.\nExtensive experience and ability to excel in delivering a high level of customer service in a brand image retailer. \nRetail operations, budgeting, planning, customer service, sales and people management experience.\nGeneral Requirements:\nAbility to work onsite in Highland Park office and travel monthly to the Galesburg office. Overnight travel on an occasional basis 20% of the time.\nSelf-motivating with an entrepreneurial spirit.\nExcellent time management skills to complete time sensitive projects while adapting to changing circumstances.\nAvailable to work day/evening shifts, weekends, and holidays as needed.\nProlonged walking and standing.\nAbility to lift and carry up to 40 lbs. using appropriate lifting techniques and adhering to all safety rules.\nPay Rate:\nThe pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.\n$60,000 - $70,000 per year + Incentives","description_format":"text","description_chars":3409,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Arts, Crafts & Hobby Supplies"],"lifecycle":[{"event":"open","at":"2026-10-13T18:50:00Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.454,"p_room":0.28,"age_days":101,"expected_fill_days":29,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/blick-art-materials-retail-operations-manager","json_url":"https://alion.io/job/blick-art-materials-retail-operations-manager.json","meta":{"generated_at":"2026-10-24T07:53:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11696,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754534},"rest":"https://alion.io/mcp/rest/get_company?id=1754534"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblick-art-materials-retail-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblick-art-materials-retail-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblick-art-materials-retail-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blick-art-materials-retail-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblick-art-materials-retail-operations-manager"}]}