{"id":2486777,"url":"https://alion.io/job/blink-technical-escalation-engineer-3","title":"Technical Escalation Engineer","company":{"id":1771958,"name":"Blink","domain":"joinblink.com","url":"https://alion.io/company/joinblink","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":141000,"period":"year","method":"role_country_seniority_unknown","sample_n":2276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:01:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-26T21:28:08Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Join Blink, a company dedicated to empowering frontline workers with a mobile-first workplace super-app. As a Technical Escalation Engineer, you will be the key technical resource in our Product Support function, handling complex escalations, conducting root cause analysis, and partnering with engineering to improve our product. 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